Receptionist

Description

Job Summary: Professional responsible for patient service, scheduling medical appointments and examinations, clarifying inquiries, and providing administrative support in the healthcare field. Key Highlights: 1. Patient service and scheduling of medical appointments and examinations. 2. Efficient and empathetic communication with a focus on patient satisfaction. 3. Administrative support for healthcare sector requirements. **Requirements**: * Completed high school education * Basic knowledge of Word and Excel * Good typing and writing skills * Strong communication and information interpretation abilities, with emphasis on accurately understanding patient requests—whether written or via telephone * Proficiency with technology, appointment scheduling systems, and online communication tools * Ability to interact courteously and professionally with the public * Prior experience in the healthcare field is a plus **Responsibilities (main tasks and duties)** * Schedule medical appointments and examinations via WhatsApp, chat, or telephone * Clarify patient inquiries clearly, courteously, and efficiently * Perform rescheduling and cancellations * Send examination and procedure cost estimates upon request and per the defined pricing table * Record all service interactions in the clinic's system * Maintain standardized and empathetic communication in accordance with company guidelines * Support other administrative tasks related to the department **Benefits:** * Meal Allowance (VA) - R$25.30 per day actually worked (approximately R$550.00) — no payroll deduction * Transportation Allowance (VT) - R$11.50 per day actually worked (approximately R$230.00) — no payroll deduction * Shared-cost Dental Plan * Total Pass + Telemedicine Employment Type: Full-time, Permanent CLT Compensation: R$1.760,00 per month Benefits: * Dental care assistance * Corporate partnerships and commercial discounts * Meal allowance * Transportation allowance