Description
Job Summary:
Administrative professional to work in relationship management, focusing on student academic and financial journey support and service, promoting satisfaction and delight.
Key Highlights:
1. Education that transforms the world and transcends borders.
2. Contribution to a more equitable and free society.
3. Appreciation of diversity and creation of extraordinary connections.
**Unisinos** is seeking an administrative professional to join its Relationship Management team.
Our classroom is the world, and **you** transform it with us!
We are UNISINOS, and we **believe education goes beyond classroom walls**, and **learning transcends borders.**
Every opportunity we offer is a chance to **contribute to a more equitable and free society**, valuing **diversity** in all aspects, because we firmly believe it enables us to **create extraordinary connections!**
If you seek an environment where education transforms the world, this is your place!
\#Come**Be**Unisinos
**Responsibilities and Duties**
* Provide support through institutional channels to address students’ academic and financial journey needs, promoting satisfaction across diverse audiences through delight-oriented initiatives;
* Execute activities related to enrollment processes, registration, financial matters, verification and validation of personal and academic documents, issuance of official documents, and academic progress tracking;
* Record all interactions and requests related to academic and financial services in the Institution’s systems and platforms;
* Collaborate with other University departments to ensure adherence to institutional procedures and deadlines.
**Requirements and Qualifications**
* Opportunity for Persons with Disabilities (PcD);
* Completed high school education;
* Undergraduate studies in progress (desirable);
* Proficiency in Microsoft Office Suite;
* Flexible availability regarding working hours;
Prior experience in customer service is a plus.
*
**Additional Information**
* Full-tuition undergraduate scholarship for Persons with Disabilities;
* Extension courses and language courses with up to 50% discount;
* Paid holiday break between Christmas and New Year;
* Transportation allowance and free parking;
* Meal voucher or food allowance;
* Gympass (Wellhub);
* Internal training programs;
* Mental Health Program;
* Pharmacy partnership;
* SESC membership;
* Health insurance;
* Dental insurance;
* Life insurance;
* Childcare education reimbursement.
We are Unisinos. Our University has Jesuit roots and over 55 years of history. With campuses in **Porto Alegre and São Leopoldo, we are** **a reference in** **education, tradition**, **sustainability**, **innovation**, and **ethics**.
At our Institution, we believe in the importance of building a **society composed of humane professionals committed to everyone’s future**.* If you seek an environment dedicated to transforming the world through education, your place is at Unisinos!
**WHAT WE VALUE HERE**
Respect for diversity.
Commitment to continuous learning.
Adherence to the Institution’s ethical values.
Teamwork.
Creativity and innovation in practice.