IT Administrative Assistant

Description

Job Summary: This position supports IT governance by managing procurement, inventory, budgeting, contracts, and projects, as well as maintaining documentation and KPIs. Key Highlights: 1. IT Governance Support (ITIL, ISO 27001) 2. Administrative Control of IT Procurement, Inventory, and Budget 3. Participation in IT Projects and Documentation Management **IT Administrative Assistant** **Job Description / Responsibilities:** * Support maintenance and updating of IT governance processes and controls (ITIL, ISO 27001, and internal policies); * Manage IT procurement: identify needs, request quotations, conduct comparative analyses, track purchase orders, and support the procurement department; * Manage IT inventory of materials and assets (hardware, peripherals, supplies, and software), including recording receipts/issuances, conducting inventories, and periodic audits; * Monitor and record the IT budget, controlling expenditures, forecasts, cost centers, monthly consumption, and annual planning; * Support contract management, renewals, licenses, and IT vendor services; * Assist in developing and monitoring KPIs (SLAs, service levels, asset health, compliance); * Maintain up-to-date IT documentation (inventory, access records, policies, procedures, standards, and evidence); * Track incidents, action plans, non-conformities, and audit reports; * Provide administrative support to IT management and governance; * Support and/or participate in IT projects, assisting with stage logging, scheduling, status reporting, delivery tracking, inter-team alignment, and vendor monitoring. **Required Education and Experience:** Bachelor’s degree in IT (pursuing preferred); Basic knowledge of IT governance (ITIL, COBIT, or ISO 27001\); Intermediate Excel skills; Basic understanding of budgeting and cost control; Basic understanding of inventory management; Experience or participation in IT projects (e.g., system implementation, service migration, infrastructure, service desk, governance, etc.); Familiarity with incident and project management tools. **Work Location:** Centro, São João de Meriti **Salary:** R$ 1\.948,86 Benefits: * Transportation Allowance or Parking * Meal Voucher * Basic Food Basket * Dental Plan * Health Insurance * Family Assistance * Life Insurance * Birthday Day Off * Study Incentive * Pharmacy Discounts * Totalpass **Working Hours:** Monday to Friday, 08:00 to 18:00 Minimum Education Level: Bachelor’s Degree