Sales Operator

Description

Job Summary: The Sales Operator establishes the initial bridge between Escola Master and prospective students, serving as an essential driver for growth and the first impression of excellence. Key Highlights: 1. Strategic voice in prospecting new students. 2. Combines communication, goal orientation, and accurate recording of interactions. 3. Dynamic and welcoming work environment focused on education. **About Escola Master** At Escola Master, we believe education transforms lives and that the first contact is crucial. To expand the reach of our mission, we seek professionals who will be the voice of our school: **agile, persuasive, with excellent communication skills and passion for connecting families to their children’s educational future.** The Sales Operator is responsible for establishing the initial bridge between Escola Master and prospective students, serving as an essential driver for growth and the first impression of excellence we aim to convey. **Job Description** We are seeking a **Sales Operator** to serve as the strategic voice in prospecting new students. This role is vital to our enrollment cycle, combining communication skills, goal orientation, and precise recording of interactions. The ideal candidate will be responsible for making proactive calls, presenting the school’s differentiators, qualifying leads, and scheduling visits/interviews—directly contributing to achieving enrollment targets. ️ **Working Hours:** Monday to Friday, from 09:00 to 18:00; Saturdays from 09:00 to 13:00 **Responsibilities** * Make outbound calls (cold call and warm call) to potential students and guardians, based on provided lead lists. * Present the school’s methodology and program/project differentiators clearly, persuasively, and enthusiastically. * Qualify leads by identifying family needs and conversion potential. * Schedule visits, interviews, and presentation meetings with the pedagogical or commercial team. * Maintain the CRM system (or control spreadsheets) duly updated with detailed contact history and lead status. * Contribute to achieving individual and team targets by actively participating in enrollment campaigns. **Requirements and Qualifications** * Completed high school education. * **Flawless verbal communication, clear diction, and persuasion skills.** * Basic computer literacy. * **Preferred:** Prior experience in telesales or customer prospecting. **What We Offer:** * **Compensation:** R$ 1.621,00 + **Bonus** * Transportation Allowance. * **Sesc:** Access to benefits and services offered by the Sesc network. * **Educational Support:** Discounts at partner universities to support your professional development. * **Day Off:** Time off on your birthday month or day—we celebrate you! * **Wellhub (formerly Gympass):** Prioritizing your health and well-being. * **Conexa:** Telemedicine health program, facilitating access to medical care. * Dynamic and welcoming work environment focused on education. * Ongoing training in prospecting techniques, sales, and knowledge of the educational product. ### **Selection Process Steps** To ensure the selected professional aligns with Escola Master’s culture and objectives, our selection process follows these steps: * **Resume Screening:** Initial review of profiles and requirements. * **HR Interview:** Evaluation of cultural fit, communication skills, and motivation. * **Directorship Interview:** Final assessment of competencies and strategic alignment with the school’s mission. * **Culture and Negotiation Training:** Immersion into Escola Master’s values and telephone-based sales/approach techniques. * **Hiring:** Formalization and welcome to the new team member! Minimum Educational Requirement: High School Diploma (Secondary Education)