Description
Job Summary:
A professional responsible for demand analysis, project management, documentation development, and in-depth engagement with the Benner platform, ensuring quality and security.
Key Highlights:
1. In-depth expertise in the Benner platform
2. Proficiency in PMBOK/PMI practices and agile methodologies
3. Technical impact analysis in infrastructure environments
**Main Responsibilities**
* Conduct detailed analysis of demands, requirements, and systemic impacts.
* Lead project planning, monitoring, and control, ensuring adherence to governance practices.
* Develop and maintain comprehensive documentation: schedules, scopes, minutes, reports, process diagrams, and indicators.
* Integrate agile and predictive practices according to initiative needs.
* Facilitate discovery, refinement, and prioritization activities with business areas and cross-functional teams.
* Lead or support Scrum ceremonies as required.
* Engage deeply with the Benner platform, including functional analysis, process validation, basic configuration, technical diagnostic support, and understanding of module integrations.
* Analyze technical impacts in infrastructure environments, considering servers, databases, performance, system integration, and operational workflows.
* Support technical teams in incident investigation, guiding root-cause-focused troubleshooting.
* Ensure quality, predictability, and compliance with internal security and governance policies.
**Technical Competencies**
* Mastery of PMBOK/PMI practices and knowledge areas.
* Solid experience with Scrum, Kanban, and hybrid frameworks.
* Advanced knowledge of the Benner platform, including modules, integrations, log analysis, systemic behavior, and operational impacts.
* Familiarity with IT infrastructure environments, including:
+ Windows/Linux servers,
+ SQL databases,
+ networking concepts,
+ APIs, WebServices, message queues, and integrations,
+ performance and stability analysis,
+ troubleshooting of enterprise applications.
* Ability to produce technical and functional documentation.
* Development of reports, indicators, metrics, and dashboards (Power BI, Excel, Project, etc.).
**Preferred Qualifications**
* CAPM or PMP certification.
* Scrum certifications (PSM, CSM, etc.).
* Practical experience in medium- and large-scale Benner environments.
* Experience with infrastructure best practices, monitoring, ITSM, and observability.
* Knowledge of BPMN, continuous integration, automation, and process modeling.
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