Description
Job Summary:
CARL ZEISS VISION BRASIL is seeking a Customer Relationship Coordinator to manage interactions and ensure customer satisfaction.
Key Highlights:
1. Excellent customer service and problem resolution
2. Continuous improvement and internal collaboration
3. Collaborative and innovative work environment
**Introduction:** CARL ZEISS VISION BRASIL is seeking a Customer Relationship Coordinator to work at our headquarters. This position is essential for ensuring customer satisfaction and engagement, contributing to the company's success.
**Responsibilities:**
* Manage daily customer interactions, ensuring excellent service
* Coordinate technical support and problem resolution activities
* Monitor customer requests and propose continuous improvements
* Collaborate with internal teams to ensure delivery of high-quality services
**Requirements:**
* Experience in customer relationship management
* Knowledge of customer service and technical support processes
* Ability to analyze and interpret customer feedback
* Skills to work collaboratively and lead projects
**Benefits:**
* We offer a collaborative and innovative work environment
* You will have access to professional development programs
* The opportunity to join a dedicated and market-recognized team
Minimum Education: Postgraduate Degree - Specialization/MBA