Operations Coordinator

Description

Job Summary: Itinerant professional in Occupational Health responsible for coordinating operations, ensuring workflows and service standards, and acting as an interface between units, Finance, and HR—guaranteeing organization and quality. Key Highlights: 1. Itinerant operations and operational monitoring in clinics. 2. Operational management and validation of critical processes. 3. Strategic interface with Finance, HR, and service providers. **Occupational Health company hiring an Operations Coordinator** The professional will operate **itinerantly across clinics**, monitoring operations, ensuring compliance with workflows, schedules, and service standards. Responsibilities include supporting teams, validating operational processes, and serving as the interface among units, Finance, and HR—ensuring organizational efficiency and service quality. **Operational and Process Management** * Coordinate, monitor, and prioritize recurring operational demands, ensuring adherence to established workflows, deadlines, and procedures. * Conduct operational validation of critical processes, ensuring compliance prior to submission to Finance or HR. * Propose continuous improvements to operational workflows—including process standardization, redistribution of responsibilities, and efficiency gains. * Monitor deadlines, periodicities, and operational deliverables to prevent financial, contractual, or clinical impacts. * Support implementation of systems, specific workflows, and operational particularities according to company and client requirements. **Technical and Administrative Validations** * Validate technical and administrative requests related to: * Occupational medications (RWE, DB, counter-tests, treadmill tests, etc.). * Schedule verification, completed appointments, and alignment with billing. * Specific examinations and technical controls required by contracts and clients. * Ensure all validations are properly documented, traceable, and aligned with internal, contractual, and regulatory standards. **Interface with Finance** * Perform preliminary validation of payment-related information before submission to Finance, including: * Physician payments (fixed daily rates). * Academic staff payments (verification of hours, schedules, and amounts). * Payments to corporate service providers, per active contracts. * Support Finance in verifying operational data to prevent inconsistencies, claim rejections, and rework. * Ensure payments align with schedules, delivered services, and executed contracts. **Interface with Human Resources** * Collaborate with HR on operational matters affecting payroll, electronic timekeeping, and work-hour control. * Support validation of electronic time records, hour banks, and operational staff registrations. * Guarantee consistency of operational data prior to payroll closing. * Monitor and support vacation scheduling and coverage for operational teams. **Credentialing and Service Provider Management** * Coordinate and monitor credentialing processes for professionals and service providers. * Validate information and documentation prior to forwarding to responsible departments (Finance and HR). * Ensure service providers comply with contracts, pricing, technical requirements, and operational rules. **Unit and Service Monitoring** * Monitor unit operations—including operating hours, examination rooms, appointment schedules, and service capacity. * Ensure operational information is updated in relevant systems. * Proactively prevent scheduling failures, overlapping appointments, and unplanned unavailability. **Reporting, Metrics, and Control** * Develop, update, and monitor operational controls and managerial reports. * Analyze operational metrics to identify risks, bottlenecks, and improvement opportunities. * Support management decision-making through data-driven operational analysis. **On-Site Unit Engagement** * Conduct periodic on-site visits to units for operational monitoring, inspections, alignment meetings, and in-person training. Employment Type: Full-time CLT Compensation: R$4,000.00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site