Description
Job Summary:
Hand Security is seeking an organized and communicative Administrative Assistant – Help Desk to provide administrative and operational support, manage incident tickets and spreadsheets, and communicate with customers.
Key Highlights:
1. Administrative and operational support for employees and technicians
2. Incident ticket creation and tracking
3. Customer communication and basic support
**Hand Security** is looking for an **Administrative Assistant – Help Desk** to join our team!
If you are organized, communicative, and enjoy problem-solving, this opportunity is for you!
**Main Responsibilities:**
* Providing administrative and operational support to employees and technicians;
* Creating and tracking incident tickets;
* Managing internal spreadsheets and reports;
* Communicating with customers and providing basic support via system and telephone;
* Inventory control.
**Requirements:**
* Completed high school education (technical or undergraduate studies in Administration, HR, IT, or related fields are desirable);
* Basic knowledge of Microsoft Office (Excel, Word, Outlook);
* Strong communication skills and organizational sense;
* Prior experience in help desk or administrative support is a plus;
* Good interpersonal skills.
**Working Hours**
Monday to Friday: 8:00 AM to 5:00 PM; Saturday: 8:00 AM to 12:00 PM
Employment Type: Full-time, CLT (Consolidated Labor Laws)
Compensation: Starting from R$1.640,00 per month
Benefits:
* Company-provided mobile phone
* Food basket
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site