Description
Job Summary:
The Santander Bank is seeking Specialists to work in the branch workflow, optimizing product offerings and digitalization, with a focus on delivering excellent customer service across all segments.
Key Highlights:
1. Opportunity for growth and continuous learning
2. People-focused approach and passion for customer interaction
3. Culture of horizontal organizational structure and appreciation of diversity
Santander Specialist II 8h
Country: Brazil
If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place!
Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, challenge the status quo, and disrupt the market. We combine urgency for immediate action with vision for the future — always striving to serve our customers in the best possible way. As a global company, we value diversity in all its dimensions and foster a culture of horizontal organizational structure across all roles.
At Santander, we embrace a horizontal culture structured around four career clusters: Specialist, Leader, Head, and Partner.
We have an opening for you to become a Santander Specialist — you will be formally appointed as a Specialist, becoming the primary subject-matter expert in your area.
Your role will include:
Executing business opportunities within the branch workflow, enhancing product and service offerings;
Guiding customers through digital onboarding;
Serving customers across all segments, ensuring an outstanding experience;
Acquiring new customers;
In certain branches, you may also operate in areas such as self-service, quick-service counters, managerial desks, treasury, and/or cash teller windows.
You’ll fit well with us if you embody:
Think Customer – I put the customer first
Embrace Change – I drive change
Act Now – I act swiftly
Move Together – I collaborate effectively
Speak Up – I communicate openly
For this role, we value:
CPA 10 certification (ANBIMA) — CPA 20 is even better!
Currently pursuing an undergraduate degree — completion of undergraduate or postgraduate studies is a plus!
Proficiency in Microsoft Office suite;
Sales experience.
If this resonates with you, join Santander!
\# BENEFITS
Variable Compensation (PLR \+ RV);
Medical and Dental Assistance;
Meal and Food Allowance;
Supplementary Pension Plan;
Life Insurance;
Childcare / Nanny Support;
Gympass or
Totalpass;
Transportation Voucher;
Nascer Program;
Be Healthy — A program encouraging healthier lifestyles;
PAPE — Specialized Personal Support Program.
\#Sales
\#Commercial
\#CPA
\#CEA
\#CustomerService
\#Customers
\#SpecialistCustomersProsper
\#CollectionsSpecialistProsper
\#RegionalCustomerSpecialistProsper
So? Ready to be ignited?
In our branches (agencies), we count on the market’s top-performing managers — professionals who stand side-by-side with customers to understand their needs and deliver the most suitable solutions.
If this resonates with you, join Santander! ️
\#HereYourSparkTransforms \#JoinSantander \#BeTheSpark