Description
Job Summary:
Responsible for cash handling, customer service, offering financial services, and multifunctional support in the store, ensuring organization and handling of monetary values.
Key Highlights:
1. Cash handling and customer service with offering of financial products.
2. Customer registration management and credit analysis.
3. Multifunctional support to other store departments, such as inventory and VM.
* Perform cash register opening and closing procedures, issuing proof of daily transactions including cash, credit/debit cards, PIX, and bill payments.
* Verify the amount received during cash register opening for replenishment and change convenience.
* Serve customers and recommend the most suitable payment method.
* Offer the HTN card to customers who do not currently hold this payment option.
* Identify customers using official identification documents (RG or CNH) for credit application.
* Register and update customer profiles, requesting necessary documents (RG, CPF, and phone number) for analysis and approval, in accordance with the current Credit Policy.
* For existing HTN cardholders, offer PCJ and PP services.
* Collect purchase amounts via cash, verifying banknote authenticity; when payment is made with the HTN card, request identification documentation.
* Visually inspect products (model, size, color, stitching, quantity purchased, etc.) to prevent future exchanges and complaints.
* Always package items as gifts upon customer request, following pre-established internal guidelines. Responsible for handling monetary values and equipment, as well as restocking operational support items (meat wraps, shopping bags, receipt rolls, gift wrapping paper, etc.).
* Assist with ad-hoc tasks within the unit, maintaining a clean and organized workplace at all times.
* Support other store departments, including inventory, VM, and restocking (multifunctional).
Employment Type: Permanent CLT
Compensation: R$1\.790,00 \- R$1\.793,00 per month
Work Location: On-site