COLLECTION ASSISTANT

Description

Job Summary: Professional responsible for contacting delinquent customers, negotiating debts, providing customer service, issuing payment slips (boletos), and reconciling amounts. Key Highlights: 1. Opportunity to work on debt negotiation and regularization. 2. Responsible for customer service and clarification of inquiries. 3. Work involving control and organization of collection records. A vehicle protection company is seeking a Collection Assistant in Itaboraí. **Responsibilities:** Contact delinquent customers via telephone, e-mail, and other channels to negotiate and regularize debts. Record and manage collection entries in the system. Provide customer service, clarifying questions regarding invoices, deadlines, and payment terms. Issue and send payment slips (boletos), invoices, and collection notices. Reconcile received amounts and update account statuses. Assist in organizing and archiving documents related to collections. Previous experience as a Collection Assistant, Collection Analyst, Collection Supervisor, or Collection Coordinator may indicate suitability for some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: R$1,800.00 * Cost-of-living allowance * Transportation voucher **Additional Information:** * Employment Type: Permanent - On-site * Schedule: Full-time * Working Hours: To be determined.