Bakery Assistant - Cabuçu

Description

Job Summary: Assists the baker in preparing bakery and confectionery foods, controls food quality, and performs handling and organization in the bakery and rotisserie departments. Key Highlights: 1. Essential support in bakery and confectionery production 2. Focus on food quality and safety 3. Collaborative environment and customer service Assists the baker in preparing foods designated for confectionery and controlling food quality. **Responsibilities** * Pre\-prepare foods and assist in plating and packaging. * Pre\-cook foods, prepare syrups, fillings, and toppings. * Verify food quality and minimize contamination risks. * Assist the baker in preparing breads, savory snacks, doughs, cakes, and bread manufacturing. * Assist in daily inventory control and label food items and/or ingredients. * Check organoleptic properties (odor, appearance, color, texture, and taste) and verify expiration dates. * Organize and prepare the area where food preparation will occur; sanitize utensils and equipment. * Package, price, restock, and arrange products following the FIFO principle ("First Expired, First Out"), as needed, according to defined display standards. * Handle, fry, and bake products sold in the bakery and rotisserie department (area for food display) of the store. * Assist the baker in monitoring loss metrics and identifying measures to reduce them. * Daily verification of expiration dates for all products in the section; remove expired or unsuitable products from display. Immediately inform the department supervisor about products expiring within 30 days and relocate such items from the sales area to the designated area for exchanges and damaged goods before their expiration date. * Work harmoniously and collaboratively with the baker to achieve team goals. * Provide product information and offer necessary assistance to customers. * Receive complaints calmly and empathetically, attempting to resolve simple issues directly; otherwise, escalate to leadership for final resolution and problem solving—avoid confrontations with customers. * Maintain cleanliness and organization of one's workplace and shared areas, such as cafeterias and restrooms.