Samsung Counter Attendant / Technical Support

Description

Job Summary: Counter Attendant for electronic technical support, responsible for direct customer interaction, equipment registration, and assistance throughout the support process. Key Highlights: 1. Direct customer service and guidance in technical support 2. Equipment registration and dispatch to technicians 3. Promotion and sale of additional products and services **Job Description:** We are seeking a **Counter Attendant** to work in our electronic technical support center. The professional will be responsible for direct customer interaction, equipment registration, support throughout the assistance process, and offering products and services. **Main Responsibilities:** * Attend to and guide customers at the counter; * Register customer and equipment information; * Dispatch equipment to technicians; * Inform customers about service timelines and progress; * Promote and sell additional products and services; * Assist in organizing the customer service area. **Requirements:** * Completed high school education; * Experience in customer service and sales; * Strong communication skills and professional demeanor; * Basic knowledge of electronics is a plus. Salary: R$ 1\.712,00 Transportation Allowance Meal Allowance: R$ 200,00 per month Business Hours: 8:00 AM to 6:00 PM Employment Type: Full-time, Permanent CLT Compensation: R$1\.712,00 per month Benefits: * Meal Voucher * Transportation Voucher Experience: * Customer Service (Mandatory) Work Location: On-site