Indeed
Customer Service Representative
**Join us! #ComeBeVerisure #VerisureJobs**
Have you ever considered working for a company that promotes diversity and equity in all its opportunities?
At Verisure, we prioritize inclusion regardless of gender, race, sexual orientation, religion, nationality, age, disability, etc.
We are passionate about what we do; our work environment is dynamic and offers opportunities for development and growth!
For the sixth consecutive year, Verisure has been recognized as one of the best companies to work for in Brazil.
Stay informed!
Verisure is a benchmark in Europe and Brazil in protecting people, homes, and businesses, with over 5 million customers.
Over its 35+ years of history, Verisure has brought innovation and reliability to alarm systems and has become an industry standard.
Verisure Brazil is part of the international group that leads the European market, operating in more than 18 countries.
**Job Mission**
Provide first-level telephone customer service for Verisure clients.
**What are the main responsibilities?**
* Clarify inquiries and route requests to the appropriate department;
* Provide basic technical support to customers;
* Assist customers in accessing the company’s website, guiding them on registration updates, bill and invoice printing.
**What do you need?**
* High school diploma.
**Salary:** R$ 1.783,49; after 90 days R$ 1.872,00
**Benefits**
* Transportation Allowance
* Meal or Food Allowance
* Sulamérica Life Insurance
* AMIL Health Assistance Plan* (after 90 days)
* Sulamérica Dental Plan* (after 90 days)
* Wellhub (Gympass)*
* Conexa – Telemedicine platform
* Payroll-Deductible Loan – according to current policy
* Verisure Monitored Alarm – according to current policy
* Daycare Assistance – according to current policy
* Verisure Baby – a gift kit for new parents at Verisure
* ClubeMais – Partnership program offering exclusive discounts for Verisure employees
* Annual Check-Up Pluxee
* Apoio Pass – Employee Assistance Program
* Mindself: App with meditation sessions
* Zero Stress: Emergency repair services
* Paternity/Parental Leave of 25 days
* VidaLink: Nutrition app and Medication Assistance.
* Health, dental, and Gympass plans may incur monthly fees depending on the selected plan category.
**Work Schedule**
6x1 rotating shift – schedule to be defined, with possible morning, afternoon or night shifts (alternating weekend days off).
**Work Location**
Avenida das Nações Unidas – Chácara Santo Antonio
Near CPTM Station – Morumbi (Emerald Line)
Free shuttle from Borba Gato Station (São Paulo Metro Lilac Line)
Minimum Education Level: High School (Secondary Education)
* Transportation Allowance
* Meal Allowance
* Life Insurance
* Health Assistance
* Telemedicine Platform
* Gympass
* Daycare Assistance
* Discount Program
* Dental Assistance

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
R$1,783/month