Job Summary: Quality Coordinator with experience in quality management, process improvement, information systems, and certifications ISO 9001, 31000, and ONA. Key Highlights: 1. Support compliance with organizational rules and operational efficiency 2. Coordinate strategic and operational projects, monitoring indicators 3. Ensure maintenance of certification under ISO and ONA standards We are writing a remarkable story of care and excellence, and we aim to be an incredible place to work. Does your purpose align with ours? To help us build this mission, we are seeking a *Quality Coordinator* with experience in quality management, process improvement, information systems, and maintenance of certification under ISO 9001 and 31000, and ONA standards. If you share our values, it will be a pleasure to see you write your journey with us! **Responsibilities and Duties** Support compliance with organizational rules by implementing process standardization and best practices, ensuring operational efficiency. Coordinate strategic and operational projects, monitoring defined indicators and targets. Support budget planning and workforce sizing, ensuring resources are adequate to achieve targets. Ensure compliance with procedures, codes of conduct and ethics, as well as the company’s general guidelines. Deliver training within your area of expertise whenever necessary. Identify and analyze existing procedures across all company departments, aiming at their standardization and formalization into written procedures for use by all organizational levels. Analyze procedures and execution methods for each task, preparing checklists based on ISO-9000 standard recommendations, aiming to identify audit methods for these procedures. Promote the company’s quality policy through preparation and distribution of related materials, organization of courses and lectures, aiming to raise awareness and engage all company departments in quality matters. Promote and deliver quality-related and Quality Manual-related training, selecting service providers in this field, defining training type and format, and controlling associated costs. Research training entities and service providers, select available programs and courses, and recommend employees to attend internal or external training sessions. Develop the Quality Manual and control its distribution and revision, aiming to meet ISO standard requirements. Coordinate and conduct internal audit programs on systems and procedures related to quality, aiming to identify deficiencies in processes, systems, and tasks, promoting awareness among directly involved individuals and departments, aiming to engage them in identifying solutions and implementing corrective actions. Identify deficiencies in processes, systems, and tasks, promoting awareness among directly involved individuals and departments, aiming to engage them in identifying solutions and implementing corrective actions. Coordinate Quality Committee meetings for critical analysis of the Quality Management System. Support other departments in problem resolution, identifying and removing barriers and obstacles, acting as a facilitator for behavioral change and adoption of changes. Follow up on recommendations provided to audited departments to verify their implementation or the corrective actions adopted. Know, apply, promote, and suggest standards and practices focused on occupational safety and environmental preservation, participating in programs promoted by the unit and contributing to elimination of situations that may represent risks of workplace accidents or environmental degradation. Stay updated on technological advances relevant to your field of expertise, aiming at professional development, knowledge sharing, suggestions for equipment and process improvements, and contributing to continuous improvement. Ensure proper maintenance of company assets, requesting maintenance, repair, and/or replacement whenever necessary. Perform other related duties as determined by immediate management. **Requirements and Qualifications** Bachelor’s degree in Administration or Bachelor’s degree in Nursing Postgraduate degree and/or specialization in Quality Management Active COREN registration Experience required in internal auditing, process management, and knowledge of Quality Tools. Proficiency required in drafting AB standards and procedures. Knowledge of the Brazilian Accreditation Manual – ONA, ISO legislation, Resolutions – RDC, and Ordinances and Regulatory Norms – NR. Proficiency in process mapping, risk management, and adverse event management. Microsoft Office – Intermediate level. Availability for a 44-hour weekly schedule (Monday to Friday / 8 a.m. – 6 p.m.) **Additional Information** What we offer you: Meal Ticket Health Insurance (after probation period) Dental Insurance (after probation period) Birthday Day-Off Totalpass SESC Agreement Join the team transforming healthcare in Piauí! Unimed Teresina is much more than a health plan: we are the first medical cooperative in the state and a reference in quality and innovation in the sector. Our mission is to provide healthcare services with excellence and efficiency. To achieve this, we invest in valuing every employee, in organizational climate, and in developing projects and training that generate professional development opportunities. In addition to earning Gupy’s **Feedback Seal**, reflecting our commitment to appreciation and transparency at every stage of the selection process, Unimed Teresina received in 2024 the prestigious **Teresa Cristina Award**, granted by the Teresina City Hall—a recognition celebrating our dedication to promoting gender equity and a more inclusive workplace. In 2025, Unimed Teresina Operator and the Integrated Health Center Unimed – Ilhotas Units achieved recertification of the **Great Place to Work® Seal**, consolidating our people management excellence practices and reaffirming our commitment to an outstanding organizational environment. The success of these initiatives extended also to the High-Complexity Hospital – Primavera Unit, our own facility, which was awarded the same seal for the first time. This dual recognition demonstrates that our culture of employee appreciation permeates the entire Unimed Teresina System and further strengthens our position as a benchmark in quality, innovation, and care within a truly exceptional workplace. If you seek an opportunity to make a difference, your place is here. **Join this incredible journey!**