Do you identify with support activities that ensure agile and efficient internal processes? We have an opening for a back-office role, focused on operational and administrative support, as well as procedures related to the Cooperative's agency products and services. **Responsibilities and duties** * Perform various administrative tasks, ensuring organization and archiving of documents of different natures; * Answer phone calls, providing information and recording requests, suggestions, and complaints, forwarding them to the responsible areas; * Process operational requests sent by agencies related to member business; * Generate reports and fill out spreadsheets with operational and managerial data; * Support the preparation and updating of management monitoring reports; * Contribute to meeting deadlines and improving internal process efficiency. Desired Profile: * Organized, detail-oriented, and responsible; * Good communication skills and collaborative attitude; * Ability to handle multiple demands simultaneously; * Commitment to service quality and agility. **Requirements and qualifications** Experience in back-office activities within agencies; Completed or ongoing degree in Business Administration, Accounting Sciences, or related fields; Proficiency in Office Suite and knowledge of administrative routines; Basic understanding of accounting procedures; Basic knowledge of banking products and services; **Additional Information** **Nice to meet you, we are Sicredi.** Our journey began over 120 years ago, as the first financial cooperative institution in Brazil. Today, we continue growing and transforming every day, alongside **over 50,000 employee members**, who make us the **Best Company to Work For**, once again ranking first according to Great Place To Work Brazil (GPTW). Together with **over 9 million members** across all states of the country, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people's lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who want to help build a better world, and we want you with us. **\#ComeBeSicredi!**