Universo AGV is a vehicle protection association that aims to offer all Brazilians, through mutualism, a service of quality and excellence. It focuses on ensuring various benefits for members across Brazil who are owners of passenger or work vehicles, whether motorcycles, cars, trucks, or prize vehicles. **Responsibilities and duties** * Perform administrative and operational routines of the unit. * Control and organize documents, files, and contracts. * Prepare and verify managerial reports and control spreadsheets. * Support commercial and administrative departments in daily demands. * Manage deadlines and monitor internal processes. * Assist in purchasing, inventory, and administrative logistics processes (if applicable). * Provide internal support via phone and email with clarity and courtesy. **Requirements and qualifications** * Completed high school . Pursuing or completed higher education in Administration, Management, or related fields will be an advantage. . Proficiency in Microsoft Office Suite. * Strong verbal and written communication skills**.** * Experience in customer service will be an advantage. **Additional information** Only Universo members have: * Freedom to eat wherever you prefer with our CAJU card, worth R$40.00 (per working day); * You choose: transportation allowance or fuel assistance; * Your health is one of our priorities, therefore, your gym membership through Gympass is on us! And access to plans starting at R$29.90 for dependents; * Access to Clube You, which offers numerous discounts and benefits at thousands of establishments, such as supermarkets, cinemas, pharmacies, hotels, among others; * Protection for your vehicle! 20% discount on Universo AGV association plans! We are experts in a matter of common interest. Universo AGV focuses on ensuring various benefits for members who are owners of passenger or work vehicles. An activity regulated and authorized by the laws of our country (Brazil), states, and municipalities. As an association, Universo AGV exists to meet the collective needs proposed to members through cooperation.