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We’re looking for someone just like you to join our team! Here, you will:\n\n\n* **Deliver exceptional experiences** to our customers.\n* **Solve challenges** and find creative solutions.\n* **Work in a welcoming and collaborative environment.**\n\n \n\n \n\n**Submit your resume and join our team!**\n\n \n\n\n**Job Description:**\n\n\n* Handle proactive and reactive customer support via phone calls and WhatsApp, aiming for clear and objective resolutions.\n* Monitor service orders.\n\n**Skills:**\n\n\n* Be communicative and empathetic\n* Collaborative mindset (work well in teams)\n* Basic or intermediate computer literacy.\n\n**No prior experience required.**\n\n\n**Preferred qualifications:**\n\n\n* Knowledge of networking\n* Knowledge of telecommunications\n\nAVAILABILITY TO WORK MONDAY TO FRIDAY **11:30 AM TO 8:00 PM**, AND SATURDAYS **12:30 PM TO 8:00 PM**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764847023000","seoName":"internal-support-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-peruibe/cate-help-desk-it-support/internal-support-assistant-6462041897267312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b2c69261-fbef-4afb-a2dc-92aaf797c771","sid":"70546729-05ad-4a1b-8420-e62d33e3e883"},"attrParams":{"summary":null,"highLight":["Support customers via call and WhatsApp","Monitor service orders","Collaborative and welcoming environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Itanhaém,São Paulo","unit":null}]},"addDate":1764847023224,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4252","location":"R. 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and techniques used in the field\n* Technical knowledge of current plans offered by the company\n* Basic knowledge of relevant legislation (LGPD) desirable\n* Proficiency in Service, OS, Network, Reports and Dashboards modules\n* Proficiency in Office suite, Google tools, and email\n\n**SKILLS AND ATTITUDES NECESSARY FOR THE POSITION**\n\n\n* **Consultative Sales:** Ability to understand customer needs and offer customized solutions that add value, increasing the average ticket size.\n* **Effective Communication:** Ability to clearly explain technical details about plans, technologies (2.4G and 5G), and devices, ensuring the customer understands the benefits of the services.\n* **Customer Relationship Management:** CRM knowledge and follow-up on completed sales, ensuring customer satisfaction and loyalty.\n* **Analysis and Interpretation of Indicators:** Ability to monitor personal results and performance indicators, using reports and dashboards to adjust sales strategies.\n* 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Responsible for recording deaths, registering sales confirmations. Responsible for closing the cash register and shift processes, preparing shift reports and handover documentation during shift changes. Work in coordination with the 24-hour center regarding service logistics during the shift.\n\n**Desirable Requirements**\n\nCourse in sales techniques, negotiation, and customer service\n\n**Desirable Skills**\n\nCommunication skills\n\n\\- Ability to interact with the public\n\n\\- Typing skills\n\n\\- Balanced emotional control to handle funeral situations\n\n\\- Experience in sales and/or funeral sales (funeral and thanato)\n\nJob type: Full-time CLT\n\nPay: R$2\\.000,00 \\- R$2\\.500,00 per month\n\nApplication deadline: 09/28/2024","price":"R$2,000-2,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764114841000","seoName":"funeral-agent-attendant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-peruibe/cate-help-desk-it-support/funeral-agent-attendant-6452669968806612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d5442817-207c-4078-8732-80313780a457","sid":"70546729-05ad-4a1b-8420-e62d33e3e883"},"attrParams":{"summary":null,"highLight":["Funeral services support","Sales and customer service skills","Communication and typing abilities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Itanhaém,São Paulo","unit":null}]},"addDate":1764114841313,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4260","location":"R. 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