Peruibe Help Desk It Support Job Listings

Administrative Internship - Peruíbe/SP64843764499842120

Indeed

Administrative Internship - Peruíbe/SP

Administrative Intern - Peruíbe/SP **Segment:** Construction Equipment Rental **Stipend:** R$1,000.00 + Transportation allowance **Schedule:** Monday to Friday, from 7:30 AM to 2:30 PM **Requirements:** Currently enrolled in a Technical or Higher Education program (Administration, Accounting, Business Management, or related fields); Basic/intermediate knowledge of Excel; Knowledge of Word; Strong communication skills, attention to detail, and organizational ability; Interest in learning and developing within the administrative field. **Responsibilities:** Customer service (in-person, phone, and WhatsApp); General support for administrative activities; Document organization and data entry; Filling out spreadsheets and internal controls; Supporting daily departmental tasks. **Minimum Education Level:** Technical Course

Av. Domingos da Costa Grimaldi, 301 - Centro, Peruíbe - SP, 11750-000, Brazil

R$1,000/month

PHARMACY ATTENDANT - NO EXPERIENCE REQUIRED - DPSP MONGAGUÁ BRANCH64841959747843121

Indeed

PHARMACY ATTENDANT - NO EXPERIENCE REQUIRED - DPSP MONGAGUÁ BRANCH

**Address** AV SAO PAULO, 1347, VILA SAO PAULO \- Mongaguá, SP **What is the work environment like?** Have you ever considered how your work can impact the daily lives of millions of Brazilians? Here, we think about this every day! Our formula includes special collaborators—and it is through them that we learn daily how to give our very best, dedicating ourselves to people, planning ahead, operating efficiently, valuing differences, and upholding respect as our active principle. It’s obvious that only one thing is missing to make this team even more complete: **you!** So, are you ready to become a protagonist in this story alongside us? **Now, beyond being our customer, you can join our team as a Store Attendant—becoming part of many people’s daily lives and helping us write new chapters in our story!** DPSP Group values your privacy and the protection of your personal data. If you have questions regarding the processing of personal data during the recruitment and selection process, please consult our **Privacy Notice for Candidates**: https://dpo.privacytools.com.br/policy\-view/zGOMqr6g4/0/policy/pt\_BR?s\=1726164242778 **Job Responsibilities** We aim to build an increasingly diverse and inclusive team! Therefore, this opportunity is also open to people with disabilities. If you identify with the challenges and requirements listed below, **we want to meet you!** **What challenges will you face here?** * Serve customers with empathy, agility, and courtesy; * Demonstrate and present products, contributing to an enchanting shopping experience; * Restock merchandise, ensuring the store remains fully stocked; * Ensure store organization and cleanliness; * Perform cash register closing procedures; * Support other daily activities within the store and sales team. **Requirements** **Want to join our team?** We seek individuals eager to grow with us and committed to making a difference every day! Here’s what we value: **Requirements:** * Be at least 18 years old; * Have completed high school. **What we expect from you:** * A collaborative spirit, strong communication skills, and willingness to work as part of a team; * Customer focus: understanding their journey and seeking solutions that deliver a unique and personalized experience; * Proactivity, initiative, and practicality when handling daily challenges. **No prior experience required!** We value your eagerness to learn and grow with us. **Benefits** * Gym / Sports Activities * Medical Assistance * Dental Assistance * Product Discounts * Life Insurance * Corporate University * Meal Voucher * Transportation Voucher **Additional Notes and/or Benefits** * **Benefits we offer:** + **Profit-Sharing Program (PPR);** + **Basic Food Basket**, with four distinct options—choose the one that best fits your routine; + **Christmas Basket**, to celebrate year-end with extra flavor; + **Mental Health Support**: caring for what truly matters; + **Partnership Agreements with Companies**: exclusive discounts and benefits; + **Career Development Plan**: professional growth built together with you. **About the Organization** We have been part of Brazilians’ daily lives for **over 130 years**. Our story as the **DPSP Group** began back in **2011**, with the merger of these pharmacy chains. Since then, our **30,000+ employees** have written new chapters in this story every day—delivering health solutions to thousands of people visiting our **1,600+ stores** and **6 distribution centers**, located across **9 Brazilian states and the Federal District**. **And this is just the beginning!**

W8VJ+2J Mongaguá - State of São Paulo, Brazil

Negotiable Salary

Internal Support Assistant64620418972673122

Indeed

Internal Support Assistant

JOIN THE TELECOM TEAM! ?? Are you a communicative person who loves technology? We’re looking for someone just like you to join our team! Here, you will: * **Deliver exceptional experiences** to our customers. * **Solve challenges** and find creative solutions. * **Work in a welcoming and collaborative environment.** **Submit your resume and join our team!** **Job Description:** * Handle proactive and reactive customer support via phone calls and WhatsApp, aiming for clear and objective resolutions. * Monitor service orders. **Skills:** * Be communicative and empathetic * Collaborative mindset (work well in teams) * Basic or intermediate computer literacy. **No prior experience required.** **Preferred qualifications:** * Knowledge of networking * Knowledge of telecommunications AVAILABILITY TO WORK MONDAY TO FRIDAY **11:30 AM TO 8:00 PM**, AND SATURDAYS **12:30 PM TO 8:00 PM**

Praça Carlos Botelho, 211 - Centro, Itanhaém - SP, 11740-000, Brazil

Negotiable Salary

Indeed

Funeral Service Agent

Responsible for providing funeral services to families, consultation, support, and sales. Responsible for recording deaths, registering sales confirmations. Responsible for closing the cash register and shift processes, preparing shift reports and handover documentation during shift changes. Work in coordination with the 24-hour center regarding service logistics during the shift. **Desirable Requirements** Course in sales techniques, negotiation, and customer service **Desirable Skills** Communication skills \- Ability to interact with the public \- Typing skills \- Balanced emotional control to handle funeral situations \- Experience in sales and/or funeral sales (funeral and thanato) Job type: Full-time CLT Pay: R$2\.000,00 \- R$2\.500,00 per month Application deadline: 09/28/2024

Praça Carlos Botelho, 211 - Centro, Itanhaém - SP, 11740-000, Brazil

R$2,000-2,500/month

CUSTOMER SUCCESS ASSISTANT - RELATIONSHIP - N163823029550851124

Indeed

CUSTOMER SUCCESS ASSISTANT - RELATIONSHIP - N1

**AREA MISSION** Optimize company resources by supporting other departments, as well as increasing revenue through retention, collections, and purchases **REQUIRED KNOWLEDGE FOR THE POSITION** Note: These are desired requirements for the position; however, if the candidate/employee does not possess them, they must develop them: * High school and/or technical education in progress * Proficiency in area-specific tools and techniques * Knowledge of relevant legislation applicable to the area (CDC) * Familiarity with HubSoft modules: Service and OS, Financial * Proficiency in Office suite, Google tools, and email **SKILLS AND ATTITUDES REQUIRED FOR THE POSITION:** * **Assertive and Persuasive Communication:** Ability to handle customers during cancellation and retention negotiations, using appropriate arguments for customer retention. * **Customer Relationship Management:** Ability to conduct satisfaction surveys and retain the customer base with a focus on maintaining service quality. * **Analysis and Decision-Making:** Competence to perform credit analysis for new customers, ensuring compliance with company standards. * **Management of Digital Tools:** Proficiency in digital platforms such as HubSoft and UC2B for issuing OS, renegotiations, and managing cancellations, as well as productivity tools like Office and Google. * **Organization and Multitasking:** Ability to manage multiple responsibilities, ranging from financial negotiations to supporting interns. * **Results-Oriented Focus:** Proactivity in customer retention and invoice renegotiation, always seeking to maximize company revenue. * **Resilience and Flexibility:** Resilient when handling cancellation requests and able to adapt to different situations while maintaining a positive and effective approach. * **Empathy and Customer Focus:** Demonstrate empathy toward customers during cancellation discussions, retaining them through a friendly and understanding approach. * **Attention to Detail:** Ensure accuracy in issuing invoices, termination agreements, and OS, while adhering to relevant legal guidelines such as CDC. * **Teamwork and Collaboration:** Collaborative in assisting interns and interacting with other company departments, promoting a productive and harmonious work environment. **DETAILED DESCRIPTION OF FUNCTIONS AND RESPONSIBILITIES:** * Handle customer requests for cancellation * Conduct satisfaction survey follow-ups * Perform customer base retention activities * Assist interns within this department * Receive and make calls to customers requesting cancellations using the UC2B platform * Issue, renegotiate, and extend customer invoices * Issue and edit OS for removal of equipment from canceled customers * Issue and send termination agreements via email * Maintain cleanliness and care of the workplace and equipment * Perform credit analysis for approval of new contracts **JOB PERFORMANCE INDICATORS** * Performance Evaluation Score * Number of retentions and re-engagements * Churn rate due to customer-initiated cancellations * Percentage of customers retained and re-engaged

Praça Carlos Botelho, 211 - Centro, Itanhaém - SP, 11740-000, Brazil

Negotiable Salary