E-commerce Operator (757401)

Description

Job Summary: Professional responsible for picking and verifying products for the website/app, ensuring speed, accuracy, and organization, while also collaborating with the team to meet deadlines and deliver excellent customer service. Key Highlights: 1. Respect for diversity and exchange of experiences. 2. Contribution to the purpose of Feeding Dreams and Lives. 3. Career development with access to educational tools. **At GPA, everyone is welcome.** We value and actively embrace people who are different, which ensures an outstanding exchange of experiences. Your knowledge and skills will contribute to this massive operation and help us fulfill our purpose: **Feeding Dreams and Lives!** **Responsibilities and Duties** * Pick products sold via the website/app, ensuring speed and accuracy; * Verify orders carefully, respecting deadlines and customers' specifications; * Organize items in the designated shipping area and maintain a clean and organized workspace; * Collaborate with the transportation team to ensure timely delivery; * Report stock discrepancies, damages, or unavailability; * Contact customers in case of product unavailability, proposing solutions or substitutions. **Requirements and Qualifications** * Completed elementary education; * Basic technology knowledge (use of systems or apps for order picking). **Additional Information** **Benefits** * Health and Well-being for you and your dependents: * Medical Assistance * Dental Assistance * Life Insurance * Gym partnerships (GymPass and TotalPass) * As a socially responsible company, we also offer extended Maternity/Parental and Paternity Leave * Mom's Card: Monthly allowance offered to female employees who are mothers, with children aged between 6 months and 1 year, 11 months, and 29 days, for purchasing food and baby products at GPA stores. * SESC: For you and your family to enjoy benefits across education, health, culture, and leisure. **At the Company:** * Meal Voucher or on-site meals (Distribution Centers). * Food Card / Basic Food Basket * PPR: Annual Profit-Sharing Program * Transportation Voucher **Exclusive GPA Benefits:** * GPA Retail University: We value initiative and encourage self-development among our employees; you’ll have access to up-to-date, high-quality educational tools, content, and solutions for your growth. * Prosin: Internal recruitment program offering opportunities that support your career development. * VEM Program: Enjoy discounts on GPA’s private-label brands. **Social Services:** * Free psychological and social work counseling for you and your family, available 7 days a week, 24 hours a day **You may also opt for:** * Credit Cooperative (members receive exclusive discounts with partner companies) * Private Pension Plan At GPA, our purpose is to feed dreams and lives. We are one of the largest food retail companies in Brazil, operating a multi-format, multi-channel business model that brings together renowned networks and brands such as Pão de Açúcar and Extra Mercado, as well as exclusive private-label brands like Qualitá, Taeq, Club des Sommeliers, and Pra Valer. With over 700 physical stores and leadership in Brazil’s food e-commerce sector, we work tirelessly to be our customers’ top choice and the pride of our team.