Description
Job Summary:
The professional will oversee and manage the team responsible for administrative transportation processes, ensuring the implementation of quality procedures and cost minimization.
Key Highlights:
1. Team management and administrative transportation processes
2. Focus on quality, efficiency, and cost optimization
3. Promotion of training and professional development
Cardeal Distribuidora \| Caruaru \- PE \| On-site
Job Description
Oversee and manage the team handling administrative transportation processes through daily process analysis and guidance, ensuring correct application of quality procedures and cost minimization for the company.
Responsibilities and Duties
* Monitor and control returns and financial reconciliations from carriers and logistics operators;
* Ensure billing process execution, guaranteeing accurate issuance of invoices and supporting documentation for carriers;
* Monitor departmental activities daily;
* Ensure efficient service to internal and external customers by monitoring and managing service requests and response deadlines;
* Manage driver support, tracking performance indicators, response time, and service quality;
* Monitor operational indicators, such as delivery receipt digitization, logistics delinquency, and merchandise pickup/retrieval requests;
* Manage the team through periodic meetings, goal alignment, performance tracking, and professional development.
* Promote team training and capacity building in accordance with standard operating procedures (SOPs).
* Monitor specific operations, including night-shift billing and logistics operator activities, ensuring execution quality;
* Conduct technical visits to logistics operators for process alignment and continuous operational improvement;
* Develop, monitor, and present performance indicators and results;
* Apply continuous improvement methodologies, developing and tracking action plans;
* Collaborate cross-functionally to promote strategic alignment and problem resolution;
* Ensure adherence to operational deadlines and logistical flow efficiency.
Requirements and Qualifications
* Completed Bachelor's degree in Business Administration, Logistics, Production Engineering, or related fields;
* Knowledge of Logistics systems (ERP, Winthor);
* Prior leadership experience;
* Flexible working hours;
* Availability to start immediately;
* Advanced Microsoft Office package;
Desirable Requirements
* Analytical mindset;
* Conflict resolution skills;
* Problem-solving skills;
* Assertive communication;
* Emotional intelligence;
* Proactivity;
* Ethics;
* Strong interpersonal skills.
Salary Range
To be discussed
Employment Type
CLT
Benefits
* Christmas Bonus;
* Total Pass;
* On-site Cafeteria;
* Discount Club;
* Discounts on Health and Dental Plans.
About the Company
We are Cardeal, the largest distributor in Pernambuco. With over 800 employees, we operate with dynamism, commitment, and appreciation for people, continuously building the best experience for both internal and external customers, while also earning national market recognition.