Job Summary: We are seeking an intern to provide courteous and humanized customer service, delivering clear information about the company's products and services. Key Highlights: 1. In-person and humanized customer service 2. Teamwork to deliver high-quality service 3. Provide accurate information about products and services **About Logos** Founded in 2005 in Maranhão, **Logos** is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including In-Person Service, Telephone Support, and Digital Channels such as chat and online platforms, offering integrated and innovative solutions to efficiently meet customer demands. With 20 years of history, we have grown through solid partnerships, sustainable solutions, and, above all, by valuing people—who lie at the heart of everything we do. We are seeking an intern to deliver courteous, efficient, and humanized customer service, providing clear information about the company's products and services. **Responsibilities** * Provide in-person customer service. * Receive and assist customers courteously and amicably. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer issues and complaints efficiently and satisfactorily. * Maintain a clean and organized service area. * Collaborate with other service representatives to ensure high-quality service. **Requirements** * Currently enrolled in high school and/or undergraduate studies in administrative or related fields; * Proficiency in Microsoft Office; * Basic computer skills; * Portuguese language proficiency; * Good typing speed. **Additional Information** * Availability to work from Monday to Saturday. * Schedule: Monday to Friday — Morning shift: 9:00 AM to 2:12 PM, or Afternoon shift: 12:48 PM to 6:00 PM * Saturdays: 9:00 AM to 1:00 PM * Weekly hours: 30h
João Silva
Indeed · HR
João Silva
Indeed · HR
