Receptionist

Description

Job Summary: A professional responsible for conducting check-in and check-out procedures, providing in-person and telephone guest service, addressing inquiries, and organizing guest documentation. Key Highlights: 1. In-person and telephone guest service 2. Check-in and check-out management 3. Organization and control of guest documentation **Responsibilities:** Conduct the check-in process by welcoming guests, collecting documentation, entering data into the system, conveying essential information about their stay, and referring guests to the reception assistant for proper follow-up until they reach their accommodation; Provide guest service (in person and via telephone), address various inquiries, and guide guests on any request, aiming to resolve their daily needs; Conduct the check-out process by receiving the guest, verifying consumption and lodging charges, receiving and finalizing payment, ensuring compliance with internal procedures; Perform room changes by reviewing the closure of the current quota (the condominium owner’s usage week) and opening a new quota, organizing documentation and guiding guests through the appropriate process. **Requirements:** Completed high school education. Prior experience in this role. Flexible availability. **Benefits:** Market-competitive salary, shuttle transportation, cafeteria, dental plan (Bradesco Dental), health insurance (HapVida), and life insurance. Employment Type: Full-time, Permanent CLT Compensation: R$2.217,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance Work Location: On-site