Commercial Receptionist

Description

Job Summary: We are seeking a Commercial Receptionist for a dental clinic, responsible for customer service, appointment scheduling, quotation conversion, and administrative routines with a results-oriented focus. Key Highlights: 1. Public service and administrative support in a dental clinic 2. Focus on results and proactivity in converting quotations into sales 3. Dynamic environment with problem-solving and routine organization We are looking for a Commercial Receptionist to join the team of a dental clinic located in Cabo de Santo Agostinho/PE. Employment is under the CLT regime, with a salary of R$ 1\.642,17 \+ benefits. Working hours are Monday to Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 12:00 PM. **Responsibilities:** * In-person, WhatsApp, and telephone customer service; * Appointment scheduling and confirmation; * Proactive efforts to convert quotations into payments; * Prompt resolution of daily problems and operational demands; * Organization of information, contracts, and administrative workflows, ensuring system updates; * Administrative support for the unit, including financial calendar management; * Clinic opening and closing procedures; * Follow-up with undecided patients; * Outreach contact attempts. **Requirements:** * Commercial/sales profile with a results-oriented mindset; * Strong communication skills, clarity, and professional demeanor; * Problem-solving ability; * Organizational skills, responsibility, and attention to detail; * Proficiency with technology and software systems; * Knowledge of Excel (basic to intermediate); * Experience managing goals and performance metrics (e.g., conversion rate and weekly revenue). **Preferred Qualifications:** * Experience in clinics or customer service; * Strong written communication skills for digital interactions. **Benefits:** * Transportation allowance; * Dental plan; * Meal allowance (R$ 22\); * Life insurance; * Performance-based bonus. Compensation: starting at R$1\.642,17 per month Benefits: * Dental care assistance * Life insurance * Meal allowance * Transportation allowance Workplace: On-site