Description
Job Summary:
A professional responsible for opening service orders, tracking orders, resolving technical issues, and identifying opportunities for improvement in products and services.
Key Highlights:
1. Opening and tracking service orders.
2. Technical support and resolution of customer inquiries.
3. Identification of needs and opportunities for improvement.
**Main Responsibilities:**
* Opening service orders;
* Assessing customer needs, tracking orders and complaints, and suggesting improvements or additional services;
* Identifying new customer needs and opportunities for improvement in offered products or services.
* Communicating service status, explaining quotations, and presenting options for complementary services, accessories, and payment methods.
* Providing technical assistance to customers, resolving post-purchase technical inquiries and issues.
**Competitive salary \+ Commission \+ Benefits.**
**Working Hours:** Monday to Friday: 8:00 AM to 6:00 PM; Saturday: 8:00 AM to 1:00 PM\.
Minimum Education: High School (Secondary Education)
Driver's License: A, B