Description
Job Summary:
This professional will serve as the administrative focal point for the contract, supporting operational management, ensuring compliance, and optimizing processes, with a focus on IT.
Key Highlights:
1. Administrative focal point and liaison between client and internal team
2. Operational management and monitoring of contracts, deadlines, and KPIs
3. Process and operational workflow structuring and optimization
**RESPONSIBILITIES AND DUTIES**
* Act as the contract's administrative focal point, ensuring efficient communication among clients, contract supervisors (fiscais), and the internal team;
* Support the contract manager in operational management and monitoring of deliverables, deadlines, and contractual KPIs;
* Ensure compliance with administrative and operational processes required by the contract, focusing on organization, control, and continuous improvement;
* Structure, review, and monitor operational processes and workflows, promoting standardization and efficiency of activities;
* Monitor contractual deadlines and obligations to prevent claim rejections (glosas) and ensure compliance with contractual clauses;
* Prepare reports, spreadsheets, and managerial documents for accountability and decision-making support;
* Maintain close and collaborative relationships with clients and contract supervisors (fiscais), ensuring clarity, agility, and transparency in communication;
* Support the execution of projects related to services provided, collaborating with technical areas (e.g., software development);
* Identify operational risks and propose administrative and strategic solutions for mitigation.
**REQUIREMENTS AND QUALIFICATIONS**
* Availability to work on-site in Recife/PE;
* Completed undergraduate degree in an IT-related field;
* Experience in administrative routines applied to contract management, especially with the public sector;
* Knowledge of process and project structuring and monitoring;
* Familiarity with deadlines, deliverables, contractual clauses, and contract claim rejections (glosas);
* Strong interpersonal skills for engaging with clients, contract supervisors (fiscais), and multidisciplinary teams;
* Knowledge of the IT field, particularly software development or Software Factory.
**ADDITIONAL INFORMATION**
* Employment Type: Cooperative
* Work Modality: On-site in Recife/PE