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Job Summary: A professional responsible for customer service, dispensing medications, sales, and inventory management in an environment that values human dignity and personal growth. Key Highlights: 1. Environment that values human dignity and integrity 2. Leadership and being an agent of transformation 3. Opportunities for growth We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live life fully. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow. If you value human dignity, integrity, customer focus, results-driven performance, sustainability, and innovation in every solution you deliver, join our team of giants. What is the work environment like? We offer an environment where everyone is a leader and an agent of transformation. We foster an excellent organizational climate with engaged professionals committed to delivering outstanding results—as well as great opportunities for your professional growth. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage instructions, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate guidance regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Keep the customer service area and shelves tidy. Ensure hazardous products are stored appropriately and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a rotating 6x1 schedule. WHAT MAY BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. **Additional Information** BENEFITS: * Meal allowance (as per collective bargaining agreement); * Transportation allowance; * Health insurance plan—eligibility based on location and position; * Dental plan—voluntary enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold Discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), with payroll-deducted discount; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. At **Pague Menos**, health and well-being are both origin and purpose. Promoting access to healthcare means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good—and who are committed to delivering healthcare with love to all Brazilians. We operate across all Brazilian states and currently have nearly **1,700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people's lives. Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we’ve grown steadily—guided by our commitment to valuing people, focusing on customers, pursuing sustainability, upholding integrity, exceeding performance goals, and innovating in healthcare solutions. Today, we are the **second-largest pharmacy chain in Brazil**, achieved through a strategy combining operational efficiency, customer proximity, and strengthening our pharmaceutical consulting services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means becoming part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every day. Let’s go together?
