**Drumattos** is seeking an **IT Assistant** to work in the **People & Management** area, providing technical support and contributing data analyses focused on people management. We are looking for a proactive individual with an analytical mindset and strong interpersonal skills who enjoys combining technology with human development. ### **Key Responsibilities:** * Provide technical support for systems used by the People & Management area (HR, Payroll, Training, and Internal Communications); * Support the maintenance, integration, and optimization of people management platforms; * Collect, process, and analyze performance, engagement, and HR metrics data, generating reports and dashboards; * Ensure data quality and security within internal systems; * Contribute technological solutions to enhance the experience of employees and customers; * Deliver user assistance and support, emphasizing active listening and relationship building. ### **Requirements:** * Technical or undergraduate degree in Information Technology, Systems Analysis, Data Engineering, IT Management, or related fields; * Advanced Excel, Power BI, and data automation and integration tools proficiency; * Strong interpersonal skills and ability to translate technical concepts into accessible language; * Excellent communication, organization, and continuous improvement mindset. ### **Preferred Qualifications:** * Experience with HR management systems; * Knowledge of SQL or data analysis languages; * Experience working in Shared Services Centers (SSCs). ### **What We Offer:** * Dynamic and collaborative work environment; * Opportunities for continuous learning and development; * Involvement in strategic projects related to customer relationship and experience; * Competitive salary; Minimum Education Level: Bachelor’s Degree Desired Education: Information Technology, Bachelor’s Degree * Flexible Meal/Food Benefit * Day Off * Transportation Allowance * Health Insurance