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Job Summary: Professional responsible for executing and monitoring activities of the Quality Management System, conducting internal audits, analyzing data, and proposing improvements in logistics. Key Highlights: 1. Join the largest and most integrated logistics company in the country. 2. We seek individuals committed to customer satisfaction and innovation. 3. Work in a dynamic, innovative, and opportunity-rich environment. **JOIN THE COMPANY WITH THE LARGEST AND MOST INTEGRATED LOGISTICS PORTFOLIO IN THE COUNTRY!** Hello, we are JSL, a Brazilian company whose mission is to provide logistics services and solutions. We plan, execute, and efficiently manage everything from product handling and storage—either at our clients’ facilities or at our own branches—to transportation. Since 1956, our DNA has been built on the following principle: understanding companies’ needs to serve them with quality and agility. It is precisely this mindset and approach that have made us the company with the largest logistics services portfolio in the country. Here, we value simplicity, respect the human being, and believe in what we do. We seek people who identify with our principles and values—individuals committed to satisfying our customers, who innovate, enjoy learning, and wish to grow with us. All selection processes conducted by **JSL** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** * Execute and monitor activities related to the Quality Management System, ensuring compliance with corporate policies, standards, and procedures. * Conduct internal process audits and support external audits (clients and certification bodies). * Collect and analyze quality data, prepare reports, and propose corrective and preventive action plans (CAPA). * Monitor quality performance indicators (KPIs), such as non-conformities, rework, inventory accuracy, and customer complaints. * Support operational teams in identifying and resolving process issues using root cause analysis tools (Ishikawa, 5 Whys, Pareto). * Participate in the development and revision of quality documents (procedures, work instructions, checklists). * Conduct training and refresher sessions on best practices for warehousing, safety, and quality standards. * Support the regional quality coordinator in implementing continuous improvement projects (Lean, Kaizen, 5S). * Assist in managing non-conformities and operational deviations, ensuring traceability of incidents and adherence to response deadlines. * Contribute to maintaining certifications and regulatory requirements (ISO 9001, SASSMAQ, ANVISA, BPF). **Requirements and Qualifications** * Bachelor’s degree in Engineering, Logistics, Administration, Quality Management, or related fields. * Prior experience in quality-related routines, preferably within the logistics or industrial sector. * Knowledge of quality tools (PDCA, 5W2H, Pareto, Ishikawa, 8D). * Ability to analyze data and prepare reports. * Intermediate proficiency in Excel and familiarity with Power BI. * Familiarity with WMS and ERP systems is desirable. * Experience with ISO 9001 audits is desirable. * Ensure operational processes comply with corporate quality standards. * Reduce non-conformity and rework rates. * Promote a culture of quality across operational and administrative teams. * Support the evolution of the Quality Management System and regional standardization. **Additional Information** You’ll find the traditional benefits you already know—and we go beyond: * **Benefits Club:** An exclusive platform offering discounts across multiple categories—gastronomy, entertainment, services, education, leisure, and sports. * **Connected to You:** A dedicated channel providing specialized support for you and your family—including psychological, social, financial, legal, and other assistance—available 24/7, with full confidentiality. * Extended **Maternity** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how important children’s and adolescents’ education is. At **JSL**, we help with the purchase of the **school supply kit** for our employees’ children. * **JSL University**, a platform supporting your self-development and continuous learning. * **Veterans Event:** We recognize and celebrate our long-serving employees through special events for those with over 15 years of service. * **Totalpass:** To support your quality of life, health, and well-being. * **School Supply Kit** offered at accessible prices (so you can secure high-quality materials at great value). * **Pet Love:** Because we care for your four-legged family members too—we offer a special benefit for this beloved member of your family. At JSL, we believe our people make the difference and help us deliver excellence to our customers. Here, we operate with **Simplicity**, adopting a straightforward, no-nonsense approach! With **69 years of history**, we’ve become the company with the **largest logistics services portfolio in Brazil**. Our scope extends far beyond freight transportation—we deliver comprehensive solutions. Our people act with an **owner’s mindset**, driving results and contributing to the sustainable growth of our business. If you want to grow in a dynamic, innovative, and opportunity-rich environment, **join our team!** **Explore our job openings and discover how your career can advance with JSL!** \#PeopleWhoMakeADifference \#JoinJSL \#WorkWithUs
