Job Summary: Join a company focused on customer experience by serving and directing customers and shop tenants, with an emphasis on hospitality, ethics, and proactivity. Key Highlights: 1. In-person and telephone customer service for customers and the general public 2. Support for shop tenants and various shopping mall departments 3. Focus on hospitality, ethics, empathy, and proactivity Have you ever considered joining a company dedicated to customer relationships and experience? A company whose business decisions are guided by its core values: Respect, Ethics and Justice; Entrepreneurship and Innovation; Courtesy; and Concern for social and environmental issues. If you identify with our philosophy and meet the requirements listed below, join our team! **Responsibilities and Duties** * Provide in-person or telephone service to customers and the general public, offering information and clarifications; * Record customer requests for stores and services; * Direct customers to appropriate shopping mall departments according to their interests; * Deliver correspondence; * Support shop tenant service; * And other related activities. **Requirements and Qualifications** **Requirements:** Completed High School Education Intermediate Microsoft Office proficiency English or Spanish language skills are a plus **Competencies:** Initiative Attention to Detail Courtesy Self-Control Ethics Empathy Proactivity **Additional Information** **Benefits:** * Health and Dental Insurance * Meal Allowance or Food Voucher * Parking Credential * Life Insurance * Discounts at shopping mall stores (subject to confirmation) * Gympass **Work Schedule:** 6 days on / 1 day off (including Saturdays, Sundays, and holidays) **Working Hours:** To be determined (Afternoon/Evening) Designed and built upon principles of **sustainability** and environmental respect, with bold architecture, a spacious and easily navigable mall, and natural daylight illumination, RioMar Recife features over 400 stores and a curated mix of regional, national, and international brands—making it also a hub for social interaction and **new experiences**, highlighting art, culture, and leisure. We employ over 500 professionals across various departments who operate under principles of **hospitality**, delivering welcoming and courteous service—enriching the customer experience, ensuring satisfaction, and fostering loyalty. Our initiatives emphasize respect for diversity as a means of inclusion, guaranteeing opportunities, training, and development for our employees, shop tenants, and surrounding communities—fundamental to preserving the entrepreneurial group’s identity and contributing to a fairer and more **diverse** society. If you identify with RioMar Recife, apply for one of our openings and \#LiveNewExperiences \#LiveRioMar. **Important:** RioMar Recife informs that it **does not** offer job opportunities through direct social media contact or unsolicited phone calls. All available positions for the mall’s workforce are published exclusively on this website.
João Silva
Indeed · HR
João Silva
Indeed · HR
