Description
Job Summary:
Customer service and customer support (SAC) for products and services across various market segments, with a focus on the consumer journey and integrated solutions.
Key Highlights:
1. Experience in customer support centers (SAC) across various market segments
2. Inclusive and plural company that values people and respects differences
3. Culture that values and respects differences
One of Brazil's largest companies providing consumer relationship management solutions.
The Company operates in an integrated manner, offering online and offline solutions that accompany the consumer journey.
Additionally, it provides Information and Communication Technology (ICT) services, ranging from project and solution development to partial or full outsourcing of the technological environment of a contact center.
Join this team!
Customer service and customer support (SAC) for products or services across various market segments.
We are an inclusive, plural company guided by well-defined principles. From hiring persons with disabilities (PCDs) to implementing sustainable initiatives that promote best market practices, Contax invests in a culture that values people and respects differences.
**Responsibilities and Duties:**
Customer service and customer support (SAC) for products or services across various market segments.
**Requirements and Qualifications:**
Completed high school education;
Military reservist status or military discharge certificate (for males);
Prior experience in customer service is a plus;
Basic computer skills;
Excellent verbal and written communication skills.
**Additional Information:**
Fixed Salary \+ Benefits:
Minimum Education Level: High School (Secondary Education)
* Transportation Allowance
* Food Basket
* Life Insurance
* Dental Care
* Career Development Plan