Receptionist

Description

Job Summary: A professional responsible for providing welcoming, efficient service and promoting services to retain patients and grow the business. Key Highlights: 1. Welcoming and efficient patient service 2. Service promotion and patient retention 3. Administrative and commercial support to the dental team Job Description The professional will be responsible for ensuring welcoming and efficient patient service, as well as promoting the clinic’s services, contributing to patient retention and business growth. Requirements * Completed high school education; * Prior experience in reception or customer service (experience in dental settings is a plus). * Commercial mindset, with strong communication and negotiation skills. * Good organizational skills, proactivity, and ability to work under pressure. * Basic computer knowledge (scheduling systems, e\-mail, spreadsheets). * Clear communication, friendliness, and courteous service. Main Responsibilities * Greet patients cordially, ensuring a pleasant experience from their arrival at the clinic. * Schedule, reschedule, and confirm appointments via phone, e\-mail, and in person. * Inform patients about services, plans, and payment options, encouraging sales of offered procedures and products. * Maintain up-to-date and organized patient records in the system. * Monitor patient flow and professionals’ schedules to prevent delays. * Receive and record payments, issue receipts, and manage billing. * Assist in maintaining and organizing the reception area. * Provide clear information regarding procedures, appointment hours, and clinic policies. * Support the dental team with administrative and commercial tasks to help achieve goals. Compensation and Benefits – Starting salary of R$ 1\.518,00 ; – Attractive commission; – Transportation allowance; – Meal voucher ; Work Schedule: – Monday to Friday, 08:00 to 18:00 – with Two (02\) hours for lunch ; – Saturdays, 08:00 to 12:00 ; Location: Arcoverde, PE. ;