Job Summary: Experienced professional to implement and manage retail CD operations, lead teams, and ensure high performance in a multichannel environment. Key Highlights: 1. Implement and manage high-volume CD operations 2. Lead in-house teams and manage logistics operators 3. Opportunity to drive continuous improvement and logistics automation Description: * Bachelor's degree in Engineering, Logistics, Business Administration, or related fields; * Experience managing retail CDs with high-volume operations and multiple shifts; * Experience managing outsourced teams and logistics operators; * Knowledge of WMS, TMS, and logistics management systems; * Experience with automated or semi-automated logistics operations; * Strong leadership skills, ability to make decisions under pressure, and systemic view of logistics operations; * Solid knowledge of logistics KPIs, productivity analysis, SLA management, and continuous improvement. * Easy access to the CD located in: Cabo de Santo Agostinho \- Pernambuco. * Implement the Pernambuco CD operation and design the entire process; * Manage all CD operations: receiving, verification, storage, picking, shipping, and inventory, with focus on performance, quality, and safety; * Directly lead the in-house team and manage outsourced operations conducted by the logistics operator; * Ensure timely supply to physical stores, CDs, and logistics hubs (per agreed SLAs), ensuring high service level (OTIF); * Monitor and analyze CD operational and financial indicators, proposing continuous improvements for productivity gains, efficiency, and cost reduction; * Promote a culture of continuous improvement, leading initiatives for process review, standardization, waste reduction, and productivity enhancement; * Control achievement of operational targets and standards in a multichannel environment, focusing on agility and accuracy; * Coordinate shift-based operations, ensuring smoothness and continuity across all process stages; * Collaborate with Logistics Planning, Transportation, Commercial, Sourcing, and IT departments to ensure strategic and operational alignment; * Ensure proper use of the Manhattan WMS system, promoting inventory accuracy and full traceability of all product movements; * Monitor, implement, and evolve logistics automation projects (e.g., sorters, conveyors, automated picking systems) to achieve scale, efficiency, and operational standardization; * Ensure compliance with occupational safety, ergonomics, and applicable legislation, safeguarding team integrity and operational safety; * Actively participate in contractual management and performance evaluation of the partner logistics operator, utilizing KPIs and implementing improvement plans. 2512250202491934767
João Silva
Indeed · HR
João Silva
Indeed · HR
