We are looking for people who can help us fulfill our purpose of **better health for more people**. If you are a proactive professional, flexible to change, and committed to continuous improvement, **join us**! All our positions are open to persons with disabilities (PwD). **Responsibilities and duties** Conduct audits, assessments, and continuous improvement of operational and administrative processes at carrier transshipment hubs, ensuring adherence to operational standards, risk control, logistical efficiency, loss reduction, and compliance with internal and external regulations across nationwide operations. Key Responsibilities * Conduct operational and process audits at transshipment hubs, branches, and logistics partners throughout the national territory. * Assess process compliance with internal procedures, SLAs, corporate policies, and legal requirements. * Map operational flows (receiving, sorting, warehousing, cross-docking, loading, and distribution). * Identify operational failures, process deviations, bottlenecks, and operational risks. * Analyze KPIs such as damages, losses, productivity, dwell time, and lead time. * Prepare technical audit reports with evidence, diagnostics, and structured action plans. * Monitor implementation and effectiveness of action plans in collaboration with local and regional leadership. * Act as an agent of continuous improvement, disseminating best operational practices across units. * Support standardization of processes between owned and outsourced hubs. * Conduct on-site and remote audits, depending on operational criticality. Technical Competencies * Operational and logistics process auditing * Knowledge of road freight transportation operations * Experience in transshipment hubs, logistics hubs, and cross-docking * Process mapping and redesign (flowcharts) * Analysis of operational KPIs * Knowledge of: * Damage and loss control * Operational risk management * Logistics costs and productivity * Preparation of managerial and executive reports * Knowledge of standards and best practices: * ISO 9001 (preferred) * Operational compliance * Intermediate/advanced Excel proficiency (data analysis) * Familiarity with TMS, WMS, or logistics ERP systems (preferred) **Requirements and qualifications** Bachelor’s degree completed in Administration, Logistics, Production Engineering, Industrial Engineering, or related fields. A postgraduate degree or MBA in Logistics, Process Management, Quality, Auditing, or related areas will be considered a plus. **Additional information** **Benefits:** * PDS (Superior Performance Bonus); * Partnerships and Agreements (SESC, universities, restaurants, leisure, culture, etc.); * Development/Educational Platform and Development Programs; * Pregnancy Program; * Medical Assistance; * Dental Assistance; * Transportation Allowance; * Meal Voucher or Food Allowance; * Life Insurance; * TotalPass; **Working hours:** 08:00 to 18:00 **Location:** Rua Jose Alves Bezerra, 277 - Prazeres We are **GrupoSC**: the extension of the industry, a customer-focused solution centered on patients and consumers, composed of major brands such as SantaCruz, Panpharma, and Oncoprod. Recognized in the market, we bring reputation, history, and expertise built over 70 years. We offer a wide range of solutions that connect innovation to distribution through a logistics operation that picks over 4.8 million units and performs 80,000 deliveries daily. All this is possible only thanks to the dedication of our team—more than 15,000 employees spread across Brazil—driven by our core pillars: **Credibility**, **Attitude**, and **Empathy**.
João Silva
Indeed · HR
João Silva
Indeed · HR
