Description
**Opportunity: Negotiation Assistant (University Collections)**
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**Are you persuasive, results-oriented, and motivated to hit targets? We are looking for a communicative professional to join our collections team!**
**In this role, you will serve as the primary contact point between the institution and students, seeking optimal financial solutions to help them continue their studies.**
**Your responsibilities will include:**
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* **Providing in-person and WhatsApp-based support focused on debt resolution.**
* **Negotiating payment methods and deadlines, always prioritizing student retention.**
* **Working toward daily and monthly revenue collection targets.**
* **Updating the internal system with negotiation statuses.**
**What we are looking for:**
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* **Experience in collections, sales, or negotiation (an advantage if in the education sector).**
* **Strong written communication skills and responsiveness on WhatsApp.**
* **A resilient, persuasive profile that thrives on challenges.**
* **Availability for fully in-person work.**
**General Information:**
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* **Schedule: Monday to Friday (business hours).**
* **Work model: In-person.**
* **Compensation: Fixed salary \+ Performance-based bonus/commission.**
Minimum Education: High School Diploma (Secondary Education)
* Meal Allowance
* Medical Assistance
* Total Pass
* Transportation Allowance
* Day Off
* Food Voucher
* Family Salary
* Life Insurance
* Childcare Assistance
* Commissions
* Dental Assistance
* Career Development Plan