Junior Business Analyst

Description

Job Summary: The Junior Business Analyst manages the entire commercial cycle, from lead qualification to deal closing and customer transition, ensuring an organized and efficient journey. Key Highlights: 1. Complete commercial cycle management 2. Lead and partner qualification 3. CRM sales funnel management and negotiation The Junior Business Analyst is responsible for managing the entire commercial cycle—from lead and partner qualification through contract closing. This includes consultative platform presentations, proposal development, negotiation, and CRM sales funnel management. The role also involves partner follow-up and ensures structured customer transition to the Finance and Customer Success teams, guaranteeing an organized and efficient journey. 1\. **Lead Qualification** (end customers and partners) — Qualifying leads and partners sourced from various channels, receiving prospects and guiding them through the qualification process with the aim of converting them into TI.Saúde end customers or partners. 2\. **Follow-ups with End Customers** — Continuous follow-up with leads still in the decision-making stage. Maintaining relationship until sale completion. 3\. **Partner Follow-ups** — Monitoring partner performance, managing partner portfolios, and providing commercial support to partners. 4\. **Platform Presentation** — Scheduling and conducting videoconference or in-person meetings as required by the customer. Functional demonstration of the CLINIC platform, emphasizing benefits and competitive differentiators. Customizing presentations according to the customer’s pain points and profile. 5\. **CRM Management** — Recording all prospect interactions within the CRM. Continuously updating sales funnel stages. Adding relevant notes to ensure comprehensive lead history and context. 6\. **Commercial Proposal Development** — Issuing quotations based on requirements discussed during meetings. Sending formal proposals with timelines and commercial terms. 7\. **Negotiation** — Conducting commercial negotiations to balance customer requirements against company objectives. Addressing objections and aligning expectations. 8\. **Deal Closing and Contractualization** — Formalizing customer acceptance. Generating contracts and overseeing the signing process. 9\. **Transition to Finance** — Overseeing the customer integration process until the Finance team generates the first invoice. 10\. **Transition to Customer Success (CS)** — Supporting the customer until the initiation of the CS process. Scheduling and leading an alignment meeting with the customer, during which the following are introduced: the training (onboarding) contact; the account relationship manager (CS).