Job Summary: Carl Zeiss is seeking a Field Service Engineer/Technician for the Ophthalmology division, with a focus on Refractive surgery, responsible for installing, calibrating, and maintaining medical equipment while ensuring customer satisfaction. Key Highlights: 1. Expertise in ophthalmic surgical areas, with a focus on Refractive surgery 2. Specialization in installation, calibration, and maintenance of medical equipment 3. Commitment to customer satisfaction and service quality Founded in 1846 in Germany, Carl Zeiss is a global leader in optics and optoelectronics, with over 46,000 employees across approximately 50 countries. In Brazil, we operate in the Medical Technology, Industrial Metrology, and Microscopy segments, delivering high-precision solutions that support scientific, technological, and industrial advancement. **About Our Medical Division** We provide comprehensive technologies for ophthalmic diagnosis and treatment, innovative visualization solutions for neurosurgery, dentistry, and other specialties, as well as intraoperative radiotherapy. Our portfolio integrates cutting-edge technologies and innovations, ensuring trust, precision, and excellence for our partners and customers. **About This Field Service Engineer/Technician Role:** Area of Focus: Ophthalmology, with emphasis on Refractive surgery Work Base: Recife, with travel throughout Brazil **Responsibilities:** * Installation, calibration, and preventive/corrective maintenance of medical equipment, with emphasis on ophthalmic surgical applications, particularly in Refractive surgery. * Maintain records of performed services and submit reports on completed assignments. * Ensure customer satisfaction according to service metrics, including response time, performance, and quality. * **Requirements:** * Prior experience with medical equipment. * Experience in Ophthalmology is a highly relevant advantage. * Basic IT knowledge (formatting hardware, installing software, configuring networks). * Technical education (Engineering, Electronics, Electrical Engineering, Mechatronics, or related fields). * Valid driver's license and willingness to travel. * Proficiency in English is essential. * **Our Commitment to Diversity and Inclusion** * ZEISS believes in equal opportunity. Regardless of gender, age, race, color, creed, sexual orientation, or disability, all qualified individuals will be considered in our selection processes. We strive to build a diverse and equitable workplace. We value and respect all differences. Your ZEISS Recruiting Team: Hayley Lem
João Silva
Indeed · HR
João Silva
Indeed · HR
