Prospera Collections Specialist

Description

Job Summary: Santander is seeking a Prospera Collections Specialist to manage contracts, complaints, and delinquency, supporting the growth of individuals and businesses. Key Highlights: 1. Opportunity for growth and continuous learning 2. Focus on people and passion for interacting with them 3. Culture of flat hierarchy and appreciation of diversity Prospera Collections Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about working with people, this could be your place! Santander is a growing ecosystem committed to helping people and businesses prosper. Here, you can create the new, challenge the market, and question the status quo. It’s about balancing urgency for both the present and the future to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a culture of flat hierarchy across roles. At Santander, we uphold a culture of flat hierarchy, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Collections Specialist, where you will be hired as a Specialist—the primary expert in your area. Your role will include: Formalizing operations, managing branch contracts, complaints, and delinquency; Providing direct support in branch management and monitoring; Controlling production and delinquency metrics; Managing financial indicators to ensure operational quality; Conducting targeted and strategic visits. You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Mathematical knowledge. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Collections \#Microcredit \#Delinquency So? Ready to be ignited? Prospera is Santander’s microfinance platform, designed to support micro and small businesses in investing in their growth. We support our customers through access to financial education and guidance on conscious credit usage. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChamaProspera