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CUSTOMER SERVICE SUPERVISOR - Bueno District

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: The Customer Service Supervisor leads and guides the team, monitors performance indicators, ensures adherence to protocols, and supports resolution of requests while organizing team routines. Key Highlights: 1. Supervision and guidance of customer service team 2. Support in resolving requests from patients and health insurance providers 3. Scheduling and routine organization for the team A specialized clinic is seeking a Customer Service Supervisor in Goiânia (Bueno District). **Responsibilities:** Supervise and guide the customer service team. Monitor departmental performance indicators and targets. Ensure compliance with internal workflows and protocols. Support resolution of requests and interactions with patients and health insurance providers. Organize team schedules and routines. Previous experience as a Customer Service Coordinator, Customer Relationship Manager, Customer Service Team Leader, or Customer Support Supervisor may indicate suitability for some responsibilities of this position. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Pharmacy Benefit Plan * Health Insurance * Life Insurance * Birthday Day Off * Career Development Plan **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: To be determined.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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