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Customer Service Associate - Recife/PE

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Join a Brazilian brand that values the flavor of ideas, the power of connections, and offers a transformative purpose in daily life—with warm customer service and shared growth. Key Highlights: 1. Work with purpose, transforming the everyday into something extraordinary 2. Be part of a team that believes in people and dreams big 3. Leave your mark and discover new paths with great flavor and learning Can you imagine working for a **100% Brazilian brand**, built by people who believe in the **flavor of ideas** and the **power of connections**? **San Paolo** was born in Fortaleza and soared far. Today, we have over **600 mustachios across 65 company-owned stores**, from North to South Brazil, spreading affection and innovation wherever we go. We believe that **working with purpose** means transforming the everyday into something extraordinary—from warm customer service to an ice cream cone filled with memories. And growing together is only possible when we value those who build this story with us. If you want to leave your mark, discover new paths, and experience a journey full of flavor, care, and learning, come write the next chapters of this adventure with us. **Responsibilities and Duties** * Provide in-person customer service, ensuring courtesy, efficiency, and satisfaction; * Prepare and serve gelatos, coffees, mixes, and desserts; * Maintain store cleanliness—including equipment, utensils, and dining area—performing hygiene routines per food safety standards; * Restock gelatos, supplies, and materials, supporting organization and inventory control; * Complete shift checklists, temperature monitoring, opening/closing procedures, and system entries. **Requirements and Qualifications** * Completed High School education; * Availability to work on a rotating 5-days-on / 2-days-off schedule. **Desirable**: * Basic knowledge of food safety and good handling practices; * Experience operating store systems and equipment. **Additional Information** * Meal and Food Allowance (iFood Benefits Card); * Transportation Allowance or Fuel Assistance; * Wellhub (Gympass); * Dental Plan; * San Paolo products; * Birthday Day Off. **This is our purpose!** San Paolo Gelato \& Café was founded in June 2012 in Fortaleza, Ceará. Our mission is to **awaken delicious sensations through magical and joyful moments**. We offer artisanal gelato that is authentically Brazilian. Due to our intense focus on our core pillars: **Product, Environment, and Service**, we expanded—and today we are more than 600 mustachios across over 65 company-owned stores nationwide. If you believe **details make the difference**, are **innovative**, and always strive to deliver **the best customer service**, we’re looking for you! Soar high with us and join a team that **believes in people** and **dreams big**!

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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