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After-Sales Supervisor

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Develop parts and workshop operations to improve customer retention, KPIs, and profitability, with emphasis on team management and results. Key Highlights: 1. Team leadership and development 2. After-sales performance and process management 3. Focus on profitability and customer retention **Location: Paulista/PE (neighboring regions)** Develop parts and workshop operations to improve customer retention, manufacturer-mandated KPIs, and profitability. **Main Responsibilities:** * Monitor targets and KPIs (parts and labor) * Ensure standardized processes and execution across units * Plan commercial initiatives and performance routines * Train, motivate, and develop the team (with accountability and follow-up) * Support people management (organization, performance, and need for reinforcement/hiring) * Deliver performance improvement (development-oriented, not maintenance-oriented) **Requirements:** * Driver's license category A; * Availability for travel; * Experience in after-sales and team leadership. **Desirable:** * Bachelor's degree; * Proficiency in Excel; * Experience with manufacturer KPIs and dealership routines. **Compensation:** Base salary + commissions and bonuses tied to targets/KPIs; **Working Hours:** Mon–Fri 8 a.m.–5 p.m., Sat 8 a.m.–12 p.m. (subject to variation); Benefits: Meal allowance (VA), transportation allowance (VT), and health insurance (50% employer-subsidized, optional). Minimum Education: Bachelor's Degree Driver's License: A * Medical assistance * Dental assistance * Meal allowance * Transportation allowance

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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