Description
Job Summary:
Develop parts and workshop operations to improve customer retention, KPIs, and profitability, with emphasis on team management and results.
Key Highlights:
1. Team leadership and development
2. After-sales performance and process management
3. Focus on profitability and customer retention
**Location: Paulista/PE (neighboring regions)**
Develop parts and workshop operations to improve customer retention, manufacturer-mandated KPIs, and profitability.
**Main Responsibilities:**
* Monitor targets and KPIs (parts and labor)
* Ensure standardized processes and execution across units
* Plan commercial initiatives and performance routines
* Train, motivate, and develop the team (with accountability and follow-up)
* Support people management (organization, performance, and need for reinforcement/hiring)
* Deliver performance improvement (development-oriented, not maintenance-oriented)
**Requirements:**
* Driver's license category A;
* Availability for travel;
* Experience in after-sales and team leadership.
**Desirable:**
* Bachelor's degree;
* Proficiency in Excel;
* Experience with manufacturer KPIs and dealership routines.
**Compensation:**
Base salary + commissions and bonuses tied to targets/KPIs;
**Working Hours:**
Mon–Fri 8 a.m.–5 p.m., Sat 8 a.m.–12 p.m. (subject to variation);
Benefits: Meal allowance (VA), transportation allowance (VT), and health insurance (50% employer-subsidized, optional).
Minimum Education: Bachelor's Degree
Driver's License: A
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance