Site Reliability Engineer Lead

Description

Job Summary: Incognia is seeking a Site Reliability Engineer (SRE) with leadership experience to enhance our monitoring infrastructure, CI/CD pipelines, and automation, ensuring reliable and scalable applications. Key Highlights: 1. Team leadership after 6 months 2. Focus on scalability and process optimization 3. Multidisciplinary and high-impact team **About the opportunity:** With growing demand, we need to evolve our monitoring infrastructure, CI, CD, automation, SSO, and database systems to help our product teams build increasingly reliable and scalable applications. The SRE (Site Reliability Engineer) team is embedded within Incognia’s Core Engineering division — a multidisciplinary, high-impact team with direct responsibility for production environments. Additionally, the team is led by one of our co-founders and operates in a light, relaxed environment. **Day-to-day responsibilities:** * Resolve scalability issues related to observability infrastructure; * Resolve scalability issues related to Kubernetes and databases; * Collaborate with other Incognia teams on scalable automation initiatives; * Identify opportunities to improve delivery processes and propose solutions to increase efficiency; * Participate in support activities related to integration and delivery, resolving issues and ensuring production environment stability; * After 6 months, assume a management role leading the team, conducting weekly 1:1s, and supporting team development; **Requirements:** * Bachelor’s degree in Computer Science, Computer Engineering, or Software Engineering; * Experience in team leadership or management; * Knowledge and experience with Kubernetes and containers; * Experience tackling high-scalability challenges; * Knowledge and experience with AWS; * Upper-intermediate English (reads and writes well, maintains everyday conversations without much difficulty, though speaks slowly and deliberately). **About Incognia:** **Incognia** protects you against fraud and account theft in mobile apps. We are a Brazilian privacy-by-design mobile identity company founded in 2014, providing frictionless authentication solutions for financial services, delivery, and e-commerce sectors — increasing security and revenue while reducing fraud costs. But how does Incognia’s technology work? By being present in apps, we collect sensor signals and device data to recognize trusted users based on their unique location patterns, enabling Zero-Factor Authentication. We operate anonymously, adhering to privacy best practices and complying with LGPD and other regulations. Thus, companies with mobile apps use Incognia to verify user identity seamlessly during new account creation, login authentication, fraud risk detection and assessment for risky transactions — all while protecting user privacy and maintaining an optimized experience throughout the app journey. We are currently headquartered in Palo Alto, California (USA), and most of our team works remotely from various locations across Brazil and the United States. Our technology is present on over 300 million mobile devices, forming a powerful network effect, and we deliver ultra-precise risk assessments with extremely low false-positive rates for clients in more than 20 countries. Imagine what else we’ll achieve together with you on our team? **Compensation & Benefits** * CLT employment contract * Explore our benefits in our e-book — https://shorturl.at/fgW12 **Hiring Process Steps** * Interview with People team; * Algorithm test; * Interview with manager; * Pair programming with manager; * Cultural fit interview with CEO and CTO *Incognia is committed to fostering a respectful environment where employment opportunities are available to all individuals. We encourage all applications and especially welcome women, recognizing the importance of representation at every level of our company. We believe diversity and inclusion are fundamental pillars of our success as a global company; therefore, we affirm that these will not be discriminated against on the basis of race, color, age, sex, ethnicity, sexual orientation, gender identity, religion, creed, nationality, disability, or any other discriminatory ground. Join us and become part of a team that values and promotes equal opportunity.*