General Manager

Description

Job Summary: Vila Galé is seeking a General Manager to manage the hotel property, its teams, and all services, ensuring quality, performance, and excellence. Key Highlights: 1. Manage the hotel property and its teams with a focus on quality and excellence. 2. Lead the hotel's budgeting, operations, and institutional representation. 3. Promote leadership development and efficient resource management. Vila Galé aims to integrate a General Manager into its team for the opening of its new hotel, VG Reserva do Paiva, located in Cabo Santo Agostinho/PE. Vila Galé is the second-largest Portuguese hotel group and the largest resort chain in Brazil, undergoing strong expansion with 52 hotels: 34 in Portugal, 13 in Brazil, 4 in CUBA, and 1 in Spain. We invest in the growth and development of our employees and teams through innovation, loyalty, ambition, accessibility, freedom, and effectiveness. We guarantee service quality by valuing our employees—with smiles and dedication—always being CLOSE TO YOU! **MISSION:** Manage the hotel property, its teams, and all services provided, ensuring professional management aligned with Vila Galé’s standards of quality, performance, and excellence. **YOUR PROFILE:** Completed undergraduate degree in Hospitality, Business Administration, Management, Marketing, or related fields; Advanced proficiency in computer applications and hotel systems/software from an end-user perspective; Fluency in a second language, preferably English; Relevant experience matching the hotel’s profile; Experience managing hotel services, preferably in Food & Beverage; Experience with All-Inclusive systems or managing large-scale Bars & Restaurants establishments will be considered advantageous; An entrepreneurial mindset, customer-focused (both internal and external), team-oriented, socially intelligent, logically analytical, pragmatic, creative, oriented toward leader development, efficient resource management, high sense of responsibility and urgency, strong communication skills, organizational ability, rigor, and resilience. **MAIN RESPONSIBILITIES:** Manage and supervise all activities of the hotel property; Represent the company in internal and external institutional activities; Manage the hotel’s budget and operations; Report to and represent the company’s management as required; Supervise Finance (including Procurement), Human Resources, and Commercial departments; Propose operational improvements and investment initiatives to management; Participate in Promotion and Marketing activities; Manage service leaders and promote periodic communication initiatives; Receive and negotiate with clients and suppliers, as necessary; Act as the primary ambassador for the Group’s Human Resources programs. **WHAT WE OFFER:** Beyond joining a dynamic company committed to social and environmental causes and valuing its employees, you can expect: Competitive salary and allowances commensurate with the role; Comprehensive health insurance plan; Health insurance extended to dependents at promotional rates; Annual performance-based bonus; Internal training academy (e-learning, in-person, and intensive programs); Internal mobility programs (national and international); Internal initiatives and programs such as cross-training, mentoring, development labs, and more; Access to partner discount catalog; Discounts on products and services, extendable to family members; Complimentary stays; Internal motivational, training, and festive celebration events; Christmas and birthday gifts; Baby Kit for new parents; Uniform laundry service; Integration into a positive, diverse, and inclusive environment; Social and environmental responsibility policies. All our job openings are open to people with disabilities and are free from any form of discrimination. We value diversity and inclusion within our team! The benefits and programs mentioned are subject to applicable contracts and/or internal regulations.