Operations Assistant | Recife - PE

Description

Job Summary: We are seeking an analytical, data-driven Operations Assistant to optimize processes and support strategic decision-making in the healthcare services area. Key Highlights: 1. Transform data into insights in a dynamic and collaborative environment 2. Support strategic decisions based on data and metrics 3. Monitor operational performance and KPIs We are looking for an **Operations Assistant** to join our team. We seek a professional with an analytical, organized, and data-oriented profile, who will support and optimize operations, assist in strategic decision-making, and ensure efficiency in healthcare service processes. If you enjoy transforming data into insights and working in a dynamic and collaborative environment, this role is for you. **Responsibilities** Prepare analyses of healthcare service volume, installed capacity, and demand trends; Support strategic decision-making based on data and metrics; Monitor financial performance of contracts (revenue, production, and claim denials); Extract, process, and validate data from multiple systems (IS/Fusion, SIGSS, TI. Saúde, MV, e\-SUS, among others); Perform data cleaning, standardization, and structuring; Build unified databases for healthcare service production analysis; Monitor operational KPIs (volume, no\-show rate, consultation time, productivity); Support medical scheduling management and idle time control; Prepare managerial reports and status presentations (Status Report); Track operational contracts, ensuring deadlines, targets, and quality; Support the manager in developing action plans and process improvements; Promote alignment between technical and operational areas. **Requirements** Completed or ongoing undergraduate degree (Administration, Engineering, IT, Health Sciences, or related fields); Experience in data and metrics analysis; Proficiency in Excel/Google Sheets (intermediate/advanced); Analytical, organized profile with strong communication skills; Ability to handle multiple tasks and collaborate across departments. **Desirable Differentiators** Experience with BI tools; Knowledge of SQL or database manipulation; Experience in healthcare operations or telemedicine; Experience in contract management or healthcare metrics; Familiarity with process automation and data integration.