Description
Job Summary:
A professional to lead and motivate the salon team, ensuring service standards and customer experience, with a focus on organization and conflict resolution.
Key Highlights:
1. Lead, train, and motivate the salon team
2. Ensure service standards and customer experience
3. Handle conflict resolution and customer feedback
Human Resources Consulting seeks a Salon Manager in Recife (Graças).
Rodrigues Assessoria is a company with extensive experience in people management, providing HR consulting services for over 12 years. It delivers customized services designed to understand and adapt\-to clients' needs through accessible and innovative solutions.
**Responsibilities:**
Lead, train, and motivate the salon team. Ensure service standards and customer experience. Organize reservations, waiting lists, and table turnover. Monitor floor service, anticipating needs. Handle conflict resolution and customer feedback. Coordinate daily with kitchen, bar, and cashier. Track sales metrics, average ticket, and NPS.
Previous experience as Restaurant Supervisor, Customer Service Manager, Services Coordinator, or Operations Manager may indicate suitability for some of the responsibilities in this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: BRL 2\.600,00
* On-site meal
* Transportation allowance
* Commissions
**Additional Information:**
* Employment type: Permanent \- On-site.
* Schedule: Full-time
* Working hours: To be determined.