Senior Operations Analyst

Description

Job Summary: Responsible for analyzing, monitoring, and optimizing operational processes of water supply and sewage systems, ensuring efficiency and continuous improvement. Key Highlights: 1. Improving the operational performance of water and sewage systems 2. Analyzing operational data and preparing managerial reports 3. Contributing to the standardization of routines and strengthening discipline Responsible for analyzing, monitoring, and optimizing operational processes related to water supply and/or sewage systems, ensuring efficiency, quality, regulatory compliance, and continuous operational improvement. **Responsibilities and Duties** * Monitor and improve the operational performance of regional water and sewage systems, focusing on continuity, quality, and efficiency (Senior level). * Consolidate operational data (production, distribution/collection, losses, incidents, energy, inputs) and prepare analyses, reports, and managerial presentations. * Support the deployment of goals and indicators (KPIs), identifying deviations, root causes, and proposing action plans. * Support service scheduling, demand prioritization, and coordination between COI/CCO, field teams, maintenance, and support areas. * Contribute to the standardization of routines, procedures, checklists, and operational records, reinforcing discipline and traceability. * Support contingency management, response plans, and communication of relevant incidents, where applicable. * Collaborate with quality, environment, safety, and engineering departments to ensure compliance with technical and regulatory requirements. * Support continuous improvement initiatives, energy efficiency, loss reduction, and optimization of operational costs. **Requirements and Qualifications** * Bachelor's degree in Sanitary Engineering, Civil Engineering, Environmental Engineering, Production Engineering, or related fields. * Solid experience in operation/maintenance of sanitation systems and analysis of operational indicators. * Knowledge of water treatment plant (WTP) and wastewater treatment plant (WWTP) processes, networks, pumping stations, and field routines; experience in regulated operations is desirable. * Strong analytical skills and systemic vision for data interpretation and decision-making support. * Advanced Excel proficiency; Power BI knowledge and familiarity with operational systems (SCADA/telemetry, work orders) are desirable. * Good communication skills and ability to collaborate effectively with field teams and corporate departments. * Willingness to work on-site and travel between operational units. * Driver's license category B is desirable. * Willingness to work on-site in Petrolina/PE. **Additional Information** **BENEFITS:** Medical assistance; Dental assistance; Life insurance; Transportation allowance; Meal voucher and/or food allowance; Profit-sharing program (PLR); **VITA Sertão** is the sanitation concessionaire established to drive the development of Pernambuco’s Sertão region. Responsible for distributing treated water, collecting and treating sewage, and managing commercial operations across 24 municipalities and 229 localities, serving over 815,000 people under a 35-year concession, the company is headquartered in Petrolina, with operational hubs in Petrolina, Ouricuri, and Salgueiro. VITA Sertão is invested by Pátria Investimentos’ Infrastructure Fund V, one of Latin America’s largest alternative asset managers. VITA Sertão: life for the Sertão. You're on the right track! Having trouble registering or encountering any other issue with the Gupy platform? Access support here.