Job Summary: Work in customer service, document preparation, organization and completion of forms, supporting operational activities and learning about teamwork. Key Highlights: 1. Assisting employees, customers, and suppliers 2. Preparing spreadsheets, reports, and organizing documents 3. Supporting analyses, simulations, and contributing to the IMS Perform customer service, prepare spreadsheets, draft reports, organize documents, and complete internal forms; support operational activities within your area of responsibility, sort and archive documents, respond to and prepare information for updating systems in the company’s information network; draft letters and various documents for customers as instructed by your immediate supervisor; develop plans and assist the company in resolving problems and challenges relevant to your area of responsibility, aiming to meet activity forecasts and learn about teamwork. **Responsibilities and Duties** Provide assistance to employees, customers, and suppliers, seeking resolution of issues and/or addressing needs presented; Prepare spreadsheets, draft reports, and complete internal forms to record and/or forward identified needs and their respective solutions; Organize documents in physical or digital files, categorizing information by subject and chronologically, complying with procedures, standards, and policies applicable to your area of responsibility; Support internal data collection efforts, gathering data and information as requested by your immediate supervisor, to meet departmental demands; Conduct low-complexity analyses, reporting and/or recommending actions to your immediate supervisor; Assist in preparing simulations, performing calculations and editing texts according to your area’s requirements; Contribute to receiving, verifying, and archiving various documentation, following instructions from your immediate supervisor. Comply with policies, procedures, and standards established by the specific management system, using preventive equipment, observing regulatory norms and procedures, reporting deviations, and proposing corrections for unsafe acts, thereby contributing to implementing and maintaining regulatory, legal, and other provisions governing the IMS1\. Participate in internal events/campaigns/training programs related to the IMS; Perform other tasks of similar nature and complexity, at the discretion of your supervisor.1 IMS – Integrated Management System, covering Occupational Health and Quality of Life, Occupational Safety, Environment, and Social Responsibility **Requirements and Qualifications** Minimum Education: Currently enrolled in an undergraduate program in Civil Engineering or Production Engineering, from the 4th semester onward, with basic knowledge of Microsoft Office and some experience in activities related to your field of study. Technical Competencies (Knowledge, specializations, qualifications, certifications, licenses, and registrations): Familiarity with the company’s products and services. Behavioral Profile (Skills and attitudes): Organizational sense, initiative, determination, attention to detail, concentration ability, proactivity, and interpersonal skills. Adaptability, communication, customer focus, goal achievement, and teamwork complete the profile. Prior Experience (Minimum time in role or related activities): No prior experience required in this position. Teams and Hierarchical Reporting: Reports to a Senior Professional or Supervisor within your area of responsibility. Specific Conditions (Non-standard work schedule, adverse conditions, etc.): The incumbent works internally and occasionally moves around to collect information/documents required to perform job duties. Environmental Risks (Health and Safety Aspects): Detailed environmental and ergonomic risks will be outlined through the PGR – Risk Management Program and the Ergonomic Analysis Report, specific to each workplace and business unit, such as: LAI – Identification of Aspects and Impacts, and LPD – Identification of Hazards and Damages. Training (Mandatory and Developmental): 1\. For members of the Emergency Brigade, mandatory courses include Fire Fighting and First Aid; 2\. For members of the CIPA (Internal Commission for Accident Prevention), the mandatory course is “Basic CIPA Concepts”; 3\. For employees assigned to perform or supervise confined space work, the mandatory course is NR-33. FORM-GRH-107 PAGE 3 / 3 Date: ___/___/___ Employee Signature: ________________________________ Additional Notes I. The position holder works at an operational execution level, assisting in tasks pertinent to their area of activity under continuous guidance and/or following precedents, standards, regulations, etc. Work is frequently reviewed by a more experienced professional or the department’s management. A minimum of 1 (one) month of experience in this position—or in a career-track position within the company—is required. Proficiency in any additional language is not required to perform the duties. II. This description corresponds to the full maturity level expected of the position holder. **Additional Information** Medical Assistance Dental Assistance Gym Assistance Pharmacy Assistance Christmas Basket Life Insurance Meal Voucher Transportation Voucher #### **Transformation is part of human essence.** #### **Every evolutionary process is driven by change.** **Without change, there is no transformation. Therefore, we act. We take pride in transforming waste into raw material and renewable energy every day.** #### **We are a Brazilian pioneer company in the waste valorization process, committed to sustainable development of society and the economy.** #### **Protecting the planet means caring for future generations!** #### **We believe in the circular relationship between people, the world, and the environment; therefore, we deliver innovation, technology, and resources to foster sustainable business development across diverse production and consumption chains. Where others see problems, we see solutions.** #### **Where others see loss, we see potential. And where most see only the present, we see the future!**