Receptionist - Commercial

Description

Job Summary: Professional responsible for offering and scheduling appointments, receiving patients, prospecting and attending clients, and selling medical clinic solutions. Key Highlights: 1. Experience in customer service, sales, or reception required 2. Excellent oral and written communication, proactivity, and sense of urgency 3. Monitoring data to improve customer experience **\*\*Opportunity to work at a partner medical clinic in Recife/PE\*\*** **What We Are Looking For:** A professional who will offer appointment scheduling services and receive patients. **PJ Contract \- $1200.00 fixed monthly \+ commission per scheduled appointment** Work Schedule: 1 day onsite at the clinic, remaining days remote. Av. República do Líbano, 251, Pina \- Riomar Trade Center **Requirements / Knowledge Needed:** * Prior experience in the field (customer service, sales, reception, etc.) required. * Proficiency in Microsoft Office and Google Workspace. * Excellent oral and written communication, discipline, and commitment; confidentiality, proactivity; sense of urgency; * Previous experience in sales, reception, or customer service **Your Daily Responsibilities:** * Prospect and attend clients with focus on appointment scheduling; * Receive patients and direct them to their appointments and respective procedures (onsite days); * Present and sell new solutions to clients they have not yet acquired (treatment protocols, aesthetic procedures); * Serve as an intermediary between patients and other departments — nutritionists, physicians, and nursing team — assisting patients with questions and ensuring client success; * Monitor collected data and feedback to identify opportunities for improving experiences and strengthening trust in our client relationships; * Register and open patient records in our electronic health record system; * Perform daily appointment confirmations; * Organize and archive physical patient records; * Send links to patients, whether for payment or pre-consultation anamnesis; * Maintain a clean and organized environment;