Inside Sales - (Copy)

Description

**About Piper Protege – Who Are We?** Piper Protege is a rapidly growing company in the vehicle protection segment, focused on transforming how people protect their assets and engage with assistance services. We operate with a performance-, data-, and customer experience-driven business model, connecting agile customer service, structured processes, and a highly efficient commercial operation. Our goal is simple: grow consistently, generate real value for our associates, and build a top-tier commercial team. **The Role’s Challenge** The Inside Sales Representative is responsible for converting leads into active customers, managing the entire sales process with a focus on diagnosis, negotiation, and closing. This is a strategic position within our operations, ideal for professionals who already have a sales background and wish to advance to a higher level of performance, assuming direct accountability for revenue. **Your Day-to-Day Responsibilities** * Respond to and manage qualified leads generated through campaigns, referrals, and prospecting * Understand the customer’s profile, current situation, and needs by adopting a consultative approach * Present Piper Protege’s solutions, aligning benefits with the customer’s pain points * Conduct negotiations with a focus on closing and creating value * Execute structured follow-ups until the customer reaches a decision * Keep the CRM updated with clear information about each opportunity * Work with sales targets and KPIs (conversion rate, volume, average deal size, sales cycle time) * Continuously improve through training, feedback, and performance tracking * Manage the sales pipeline: organize, monitor, and optimize commercial stages from first contact to closing (Prospecting, Qualification, Proposal, Negotiation, Closing) * Conduct diagnostics (product discovery) to identify customers’ real pain points * Execute follow-up cadences (email, WhatsApp, phone) * Ensure 100% CRM data accuracy and completeness * Negotiate commercial terms and formalize contracts **What We Expect From You** * Excellent verbal and written communication skills * Hunter-type sales profile—ambitious and results-oriented * Strong organizational skills for pipeline and follow-up management * Proficiency in negotiation and handling objections * Discipline and consistency in execution * Experience in inside sales, telesales, or internal sales * Preferred: experience in vehicle protection, insurance, or recurring service industries **Why Growing at Piper Protege Is Different** **Accelerated Growth** Here, results create opportunities. You’ll have a clear career progression plan and real potential for advancement within the operation. **Performance-Driven Culture** We work with goals, metrics, and meritocracy. Those who deliver more, grow more. **Ongoing Commercial Development** We invest in practical training, performance coaching, and continuous improvement of sales skills. **Dynamic and Expanding Environment** You’ll join a company in high-growth mode, with ample space to contribute, learn, and stand out.