**Job Description** We are looking for a **Field Service Operator** to perform field "Service Orders" (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the right place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Your typical day will include:** * Embodying the organizational identity of the Brisanet Group; * Actively participating in organizational meetings and commitments when requested; * Using individual and collective safety equipment when required; * Driving the company vehicle when necessary; * Performing additional duties related to the position, as needed by the department and per leadership direction; * Maintaining the company vehicle in compliance with Fleet Department-defined processes, ensuring its proper operation; - Implementing workplace safety procedures, such as JSA (Job Safety Analysis) and use of PPE, per applicable legislation; * Performing field service orders, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; * Identifying opportunities for additional or new sales; * Ensuring the conservation, maintenance, proper use, and safekeeping of company-provided resources, as well as inspecting the work area after service completion to guarantee organization, cleanliness, and proper disposal of used materials. **What we’re looking for in this opportunity:** * Completed high school education; * Basic computer skills; * Familiarity with networks and computer maintenance; * Knowledge of local geography; * Valid driver’s license category B and defensive driving certification. **Preferred qualifications:** * Six months’ experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat yet growth-oriented structure—meaning you are the protagonist of your own career!; * Meal benefit (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent caregiver allowance for persons with disabilities (PCD); * Payroll-deductible loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount on higher education institutions.